Key Accounts Manager

About the Company

IndiaMART stands as the largest marketplace in India, serving as a comprehensive solution for all business needs by bridging 8.7 million suppliers with 230 million buyers nationwide. Our core mission involves empowering Indian business communities through strong network effects, broadening market access, enhancing technology use, and facilitating finance solutions to simplify business operations.

Job Responsibilities

• Lead and manage a team comprising 20 to 30 members effectively.
• Develop precise plans, forecasts, and consistently meet client retention goals on fortnightly and monthly bases for assigned client portfolios.
• Establish and nurture strong, professional relationships with clients to foster loyalty and growth.
• Execute hiring, training, retention, and career development strategies for your team, ensuring their training needs are addressed comprehensively.
• Handle client complaints promptly and ensure their swift resolution.
• Support the field sales team in reaching revenue and client retention objectives via systematic follow-ups and timely deal closures.
• Engage clients daily through 8 to 10 substantive telephone or video communications to maintain strong interaction.

Eligibility Criteria

• Applicants must hold a B.Tech or B.E. degree in any specialization.

Additional Information

Candidates can send their updated resumes to aditi.singh1@indiamart.com.