Internship Trainee

Job Overview

This role involves delivering exceptional customer service at the branch level, focusing on KYC and documentation management, and supporting the branch operations.

Key Responsibilities

• Attending to walk-in customer inquiries and assisting them with KYC procedures and documentation maintenance.
• Providing customer service and orientation to clients visiting the branch.
• Promoting and cross-selling the organization's product offerings within the branch premises.
• Conducting interest collection calls, updating customers via phone, and performing some backend branch tasks.
• Identifying and pursuing potential new leads, effectively pitching products and services, and strengthening relationships with existing customers by managing all aspects of client service.

Eligibility

Open to all candidates interested in developing customer relationship management skills within a reputed financial organization.