Inside Sales Executive

Role Overview

We are seeking a motivated and results-oriented Inside Sales Executive to generate leads and drive sales through proactive outreach and engagement with prospective customers. The chosen candidate will use outbound and inbound phone calls to connect with clients, explain product offerings, and build lasting customer relationships.

Key Responsibilities

• Engage potential and current customers via calls, emails, and WhatsApp to promote products.
• Provide clear explanations about Platinum Rx healthcare and pharmaceutical products to prospects.
• Qualify leads effectively and convert them into active customers.
• Conduct follow-up communications regularly to enhance conversion rates.
• Build and nurture strong, ongoing relationships with clients based on understanding their needs.
• Identify and suggest suitable healthcare products tailored to customer requirements.
• Meet and strive to exceed daily, weekly, and monthly sales goals.
• Keep accurate records of customer interactions within the CRM system.
• Collaborate with operations and customer support teams to ensure seamless order fulfillment.
• Resolve any customer inquiries or issues promptly to maintain satisfaction.
• Spot opportunities for upselling and cross-selling relevant products.
• Prepare and share daily sales reports with management, updating on sales progress.
• Stay informed on product developments, industry trends, and competitor offerings.

Candidate Profile

• Excellent verbal and written communication prowess.
• Strong skills in persuasion and negotiation.
• A customer-oriented approach focused on service and satisfaction.
• Good interpersonal skills and ability to manage relationships effectively.
• Familiarity with CRM software and Microsoft Office tools.
• Ability to thrive in an environment driven by targets and results.
• Strong problem-solving abilities and persistence in follow-ups.