Infrastructure Engineer

Position Overview

TechHeads is seeking an experienced IT Infrastructure Engineer to join a well-established company based in Kerry. This permanent role offers a salary range of 70,000 to 80,000, dependent on experience. The work schedule includes four days onsite at the Kerry location and one day remote each week.

Key Responsibilities

• Deliver 2nd and 3rd line support for infrastructure and technical issues.
• Manage and support Microsoft 365, Windows Server, Active Directory, and Azure Entra ID environments.
• Collaborate with managed service providers and external vendors.
• Contribute to IT service management, including use of ServiceNow.
• Support infrastructure, networking, and cloud-based projects.
• Assist in cybersecurity efforts such as patch management and endpoint security.
• Maintain networking equipment, telephony systems, CCTV, and overall site technology across multiple locations.
• Develop and upkeep detailed technical documentation.

Candidate Requirements

• Minimum of five years' experience in IT infrastructure, systems administration, or technical support.
• Comprehensive knowledge of Microsoft technologies, hybrid network environments, and networking fundamentals.
• Experience working with ServiceNow or similar IT service management platforms.
• Strong analytical abilities for troubleshooting and resolving technical problems.
• Effective communicator with a collaborative team-oriented attitude.

Preferred Qualifications

• Certifications such as Microsoft Certified, Azure, CompTIA, or ITIL.
• Experience with PowerShell scripting.
• Previous involvement in infrastructure projects or office fit-out implementations.

Additional Information

Due to the volume of applications, individual responses cannot be guaranteed. Applications are thoroughly reviewed, and candidates whose qualifications closely match the requirements will be contacted for further steps. We appreciate your interest and the time taken to apply.