Information Technology Specialist

Company Overview

Plexus Aviation is an innovative company focused on improving aviation infrastructure and operations by leveraging advanced technology. The organization prides itself on fostering a collaborative and dynamic environment that promotes growth and innovation while delivering effective and reliable solutions within the aviation sector.

Role Summary

This full-time position based in Jeddah requires an Information Technology Specialist tasked with maintaining, monitoring, and improving IT systems and networks to ensure smooth and continuous business functionality. The role includes the installation and configuration of network hardware and software, troubleshooting technical problems, administering network security, and offering timely IT assistance to staff members.

Key Responsibilities

• Set up and configure network hardware and software components
• Identify and resolve technical issues promptly
• Oversee network security measures and protocols
• Provide efficient IT support to colleagues for seamless operations
• Maintain thorough records and documentation of IT incidents
• Comply with cybersecurity policies to guarantee system performance and data confidentiality

Qualifications and Skills

• Bachelor's degree in Computer Science, Information Technology, or related disciplines
• Certifications such as CompTIA Network+, Cisco CCNA, or equivalent are advantageous
• Experience working in aviation or transportation sectors is beneficial
• Proficiency in network administration and security practices
• Strong troubleshooting and IT problem-solving skills
• Excellent communication and customer service abilities for effective issue resolution
• Knowledge and practical application of cybersecurity policies and controls
• Experience in managing IT hardware, software, and cloud-based service platforms
• Capability to collaborate effectively in an on-site team environment

Equal Opportunity

Plexus Aviation is devoted to fostering diversity and inclusiveness throughout its workforce.