Housekeeper - Teenage & Young Adult Ward

Position Summary

University Hospital Southampton NHS Foundation Trust invites applications for the role of Housekeeper within the Teenage & Young Adult (TYA) ward team. This integral position supports the delivery of cancer and haematology treatment by creating a clean, safe, and welcoming environment for patients and their families.

Key Duties and Responsibilities

• Ensure the ward and patient areas are impeccably clean, tidy, and prepared for daily use, maintaining high cleanliness standards.
• Manage various non-clinical ward services such as handling stock inventory, ordering necessary supplies, monitoring refrigerator contents, reporting maintenance needs, and coordinating with domestic and catering departments.
• Provide assistance to patients by preparing refreshments, supporting meal services, safeguarding personal belongings, and offering chaperone support when requested.
• Collaborate closely with nurses, doctors, allied health professionals, and other team members to maintain ward efficiency, uphold safety protocols, protect confidentiality, and enhance patient experience.

Experience and Qualifications

• Minimum GCSE level education or its equivalent.
• Customer service experience demonstrating excellent communication, interpersonal skills, and a compassionate approach.
• Possession of or willingness to obtain a Basic Food Hygiene Certificate.
• Capability to work independently, initiate tasks, and contribute effectively within a team setting.
• Previous housekeeping experience and familiarity with manual handling or COSHH are advantageous but not mandatory.

Additional Information

• Must be willing to work flexible shifts, including weekends and bank holidays.
• Employment is conditional upon successful completion of an Enhanced DBS check and NHS pre-employment screening.

About Working at University Hospital Southampton

As one of England's largest acute teaching hospitals, we provide extensive learning and career development opportunities. Located near major transport links and scenic areas including the New Forest and Jurassic Coast, Southampton offers an attractive living and working environment.

Our Trust embraces innovation balanced with personal expression in recruitment to ensure individuality stands out. We foster a flexible workplace to support diverse needs such as family, education, or wellbeing.

Committed to diversity, inclusion, and equity, we strive to create an anti-racist and supportive environment where everyone feels safe, valued, and empowered to contribute.

Trust Values

• Patient First
• Working Together
• Always Improving