Hard- & Software Support Specialist

Role Overview

Join our team at EHBOICT as a Hard- & Software Support Specialist based in Te Kopuru, Northland, New Zealand. In this hands-on position, you will be responsible for assisting all staff and students directly on site with the usage and troubleshooting of their computer systems, covering both software and hardware aspects.

Key Responsibilities

• Provide on-location support to employees and students to facilitate effective computer use.
• Diagnose and resolve issues related to software and hardware.
• Maintain communications and relationships with external vendors and suppliers.
• Conduct training sessions aimed at enhancing the IT skills and knowledge of staff members.

Additional Information

This role focuses on improving IT competence through hands-on support and educational initiatives within the organization.