Facilities Services Representative

Position Overview

The Facilities Services Representative (FSR) works under the supervision of the Team Lead of Hospitality Services. This role involves maintaining cleanliness in non-patient care areas, managing waste and linen services, supporting project work, coordinating moves, and setting up meeting rooms for hospital events within Quinte Health.

Responsibilities

• Deliver thorough cleaning of common and auxiliary areas and internal/external equipment across the hospital locations.
• Replenish supplies within designated areas to maintain operational readiness.
• Handle laundry-related tasks such as inventory management, distribution, and online ordering of linens.
• Operate industrial washing and drying machines efficiently and safely.
• Carry out core housekeeping functions including collection, disposal, and transport of all waste types, confidential materials, supplies, and equipment following prescribed protocols.
• Participate actively in planned cleaning projects and special assignments as scheduled.
• Maintain and clean machinery like compactors, shredders, and balers; execute processing of materials per organizational guidelines and keep accurate records.
• Report identified maintenance issues promptly to the Team Leader for resolution.
• Transport hospital equipment and supplies to correct locations safely using proper handling techniques.

Qualifications

• Completion of Grade 12 education or an equivalent combination of education and experience.
• Effective communication skills with customers and colleagues.
• Team-oriented attitude and willingness to contribute positively to workplace solutions.
• Demonstrated empathy and concern for patient comfort and care.
• Ability to comprehend written instructions and perform basic arithmetic tasks.
• Strong attendance record and satisfactory job performance in prior roles.
• Physical capability for heavy lifting and using safety ladders.
• Flexibility to adapt to schedule changes, different assignments, and various work environments.
• Ability to work independently with minimal supervision in a fast-paced setting.
• Successful completion of required training within the probation period.
• Knowledge of safe handling of industrial housekeeping chemicals.
• Experience in overhead cleaning is necessary.

Preferred Qualifications:

• Prior experience in hospital housekeeping duties.
• Skill in operating hospital-grade equipment such as auto scrubbers, burnishers, swing machines, and steamers.
• Experience with floor refinishing including stripping, waxing, and carpet cleaning.
• Competence in using industrial washers and dryers.
• Familiarity with basic technological devices including computers, pagers, and smartphones.
• Possession of a clear Criminal Record and Vulnerable Sector Check.

Physical Requirements

• Occasional lifting of 10-25 pounds; infrequent lifting up to 60 pounds.
• Frequent standing and walking on hard floors; occasional crouching, squatting, bending, and climbing.
• Normal range of motion in neck, shoulders, elbows, wrists, and back required for frequent reaching and material handling.

Additional Information

Quinte Health operates four hospitals united by values that emphasize respect, teamwork, and community health improvement. The primary hospital, Belleville General Hospital, is located in a vibrant community offering professional growth in diverse medical disciplines in a supportive, collaborative environment.

As an equal opportunity employer, Quinte Health adheres to Canadian laws on rights and disability inclusion. Candidates needing accommodations during recruitment or interviews are encouraged to contact the Human Resources Department.