Enterprise Sales Development Representative

About the Role

Join a purpose-driven team as an Enterprise Sales Development Representative (Associate SDM) at ServiceTitan, delivering transformative products that positively impact customers. This role is aimed at experienced professionals focused on generating new business within the Strategic Enterprise segment through intentional, strategic engagement and owning the sales pipeline.

Key Responsibilities

• Develop new enterprise business by leveraging relationships, cold calling, industry events, and conferences to sell ServiceTitan's products and services.
• Generate new sales opportunities through targeted outbound calling campaigns to meet individual quotas and company conversion standards.
• Serve as a support contact for prospects throughout the entire sales cycle, facilitating communication and progress.
• Manage and coordinate multiple open sales campaigns, scheduling meetings with internal stakeholders and prospective clients, ensuring follow-up via email, calls, and tasks.
• Qualify in-bound leads by assessing client needs and arranging product demos with sales consultants.
• Conduct thorough needs assessments to align client requirements with appropriate ServiceTitan solutions.
• Support sales processes through collateral preparation and orderly deal management to drive positive deal progression.
• Collaborate internally with various teams including Solution Engineering, Partnerships, Pro Products, Client Services, FP&A, and Product to ensure alignment and client satisfaction.
• Stay informed of market trends, new products, services, and pricing models to identify new business opportunities proactively.
• Report to the SDM Manager and maintain close cooperation with the Strategic Accounts team.

Qualifications and Experience

• Minimum of 3 years SDR experience targeting large accounts; ideally over 5 years in the industry.
• Proven ability to navigate complex enterprise-level sales cycles and liaise effectively with executive management.
• Excellent communication, interpersonal, and presentation skills.
• Capacity to multitask efficiently in a fast-paced environment.
• Strong proficiency with presentation software and productivity tools such as Microsoft Word, Excel, PowerPoint, or Google Docs, Sheets, and Slides.
• High school diploma is required; a bachelor's degree is highly preferred.
• Willingness to travel as job requirements dictate.

Professional Growth and Benefits

• Opportunity to learn and grow under experienced sales executives with pathways to advanced roles such as Sales Executive or Sales Leadership.
• Highly competitive compensation with a generous package including variable commission.
• Training on advanced sales technology stack including Salesforce and Gong along with enterprise enablement tools.
• Hybrid work schedule with in-office presence required 1-2 days per week if located within approximately 40 miles of a hub office.
• Comprehensive onboarding, career development programs, leadership training, and incentives recognizing outstanding work.
• Robust health and wellness benefits fully covered by the company for employees and dependents, including medical, dental, vision, RSP matching, and employee assistance programs.
• Support for family growth including parental leave, adoption reimbursement (up to $20,000), maternity support, free breast milk shipping, and financial planning resources.

Inclusion & Application Process

ServiceTitan embraces diversity and inclusion across all employment facets, encouraging applicants from underrepresented groups. Reasonable accommodations are available upon request throughout the hiring stages. Applications are reviewed centrally for opportunities across ServiceTitan and its subsidiaries, ensuring best fit placement with final employment offers specifying the exact company and vertical.

Compensation

Expected hourly wage for candidates in Canada is $31.21 CAD, accompanied by a variable commission plan and total rewards including equity and comprehensive benefits. Compensation is equitable based on multiple factors like skill set, performance, and business needs.

Personal Information

Candidate data will be collected and utilized for human resources, compliance, benefits, and other business purposes under ServiceTitan's privacy standards.