DWP Architect

Overview

Cognizant is seeking a skilled DWP Architect to lead end-to-end Device as a Service (DaaS) delivery, focusing on service design, commercial frameworks, and lifecycle management. The role involves market analysis, client engagement, and strategic advancement of DaaS offerings with a vendor-neutral managed services approach.

Responsibilities

• Design comprehensive DaaS solutions covering commercial models, SLA frameworks, service tiers, and packaging OPEX/subscription offerings.
• Delineate Cognizant’s advantage over OEM DaaS programs by implementing a vendor-agnostic managed service layer.
• Lead go-to-market activities including pitch deck creation, RFP responses, pricing strategy formulation, and client total cost of ownership (TCO)/return on investment (ROI) evaluations.
• Provide expert knowledge on various DaaS commercial structures such as pure subscription, hybrid OPEX/CAPEX, device pooling, and refresh-as-a-service models.
• Oversee enterprise device fleet management exceeding 1,000 units under DaaS or lifecycle contracts.
• Contrast OEM DaaS solutions and communicate added integrator value effectively.
• Manage partnerships with OEMs including HP, Dell, Lenovo, Microsoft Surface, and Apple, negotiating hardware pricing and refresh entitlements.
• Utilize DaaS enablement platforms like Canopy, Device42, or Snow Software.
• Develop and advance strategy lifecycle and continuous enhancement of the DaaS offering portfolio, including SWOT and gap analysis aligned with market trends and new solution development.
• Create technical solution maps, risk assessments, contingencies, and resource/cost estimates.
• Coordinate alliances and partnerships, manage analyst and intermediary relations, and assist in marketing efforts.
• Produce enablement resources such as methodologies, tools, and frameworks for consistent delivery and generate thought leadership and market opportunity studies to inform GTM strategies.
• Build business cases to define investment needs and advise on pricing and market strategies.
• Support sales efforts and cultivate points of view to reinforce portfolio differentiation.
• Contribute to presales and business development by aligning customer challenges with offerings, leading pursuits, and formulating commercial proposals.
• Engage with clients at the CXO level to provide advisory services and oversee management consulting projects.
• Mentor solution architects, review transformation solutions, and support contract negotiations and offer assessments.
• Assist in the creation and deployment of marketing collateral, solution presentations, and case studies.
• Monitor offering pipelines and participate in strategic planning to optimize opportunity outcomes.

Technical Expertise

• Proficient with Microsoft Intune / Endpoint Manager, Windows Autopilot, and zero-touch provisioning for Windows/macOS device fleets.
• Expertise in Unified Endpoint Management (UEM) across Windows, macOS, iOS, and Android platforms.
• Comprehensive device lifecycle management spanning procurement, IT asset disposition (ITAD), and data sanitization compliant with NIST 800-88 standards.
• Knowledge of SCCM/MECM, Azure AD / Entra ID, and Microsoft 365 Modern Workplace services.
• Experience working with Digital Employee Experience (DEX) platforms like Nexthink and 1E, as well as ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM).

Qualifications

Applicants should hold a graduate degree. Relevant certifications will be determined based on the specific project requirements.