Director, Technical Assistance Center

About the Role

This opening is on behalf of a partner organization seeking a Director for their Technical Assistance Center based in the United States. The position offers a unique chance for an experienced operational leader to direct broad technical assistance initiatives that support healthcare organizations and enhance community health outcomes nationwide. The role blends strategic oversight, organizational management, and operational refinement within a fully remote setup. Collaboration with internal experts, external partners, and program leads is essential to develop scalable processes, elevate operational performance, and encourage ongoing innovation.

Key Responsibilities

• Lead execution of multifaceted technical assistance contracts, ensuring timely completion of deliverables, milestones, reports, and partner obligations within established scope.
• Develop, deploy, and refine a unified technical assistance delivery framework involving governance, intake protocols, prioritization, service pathways, and workflows.
• Coordinate cross-departmental teams spanning program management, service operations, infrastructure, workforce training, and reporting to guarantee seamless implementation.
• Act as the principal internal contact for external partners, subcontractors, and stakeholders to sustain effective collaboration and program alignment.
• Manage performance tracking, data gathering, reporting, and compliance adherence in line with contractual and regulatory standards.
• Detect operational risks concerning staffing levels, deadlines, project scope, and cooperation among partners, applying preventative strategies to ensure program success.
• Champion continuous enhancement efforts by utilizing performance data, stakeholder input, and industry best practices to boost service quality and scalability.
• Support workforce planning, skill development, and expanding organizational capability to meet changing program needs and strategic goals.

Candidate Requirements

• Bachelor’s degree in Healthcare Administration, Public Health, Business Administration, or related field, or equivalent professional background.
• Eight to ten or more years of experience managing complex programs, service delivery operations, or contract-driven projects with measurable outcomes.
• Proven success in overseeing large-scale, multi-partner initiatives with accountability for timelines, budgets, deliverables, and results.
• Demonstrated leadership in directing cross-functional teams and partnering effectively with internal groups, external collaborators, and executives.
• Strong skills in operational leadership with capacity to convert strategic priorities into scalable action plans.
• Experience managing grant or contract-funded programs, preferably within state or federal government settings.
• Background in healthcare, public health, health information technology, workforce development, digital health, or technical assistance programs is advantageous.
• Exceptional analytical, organizational, project management, and problem-solving capabilities focused on process improvements.
• Excellent communication, relationship management, and leadership qualities, able to navigate uncertainty and motivate high-performing teams.
• Ability to function independently in a remote work setting, with willingness to travel nationally up to about 20% as required.
• Must have legal authorization for permanent employment in the United States without need for visa sponsorship.

Benefits and Work Environment

• Completely remote role for candidates located within the United States.
• Chance to lead health-focused technical assistance programs with national reach and impact.
• Inclusive healthcare, wellness, and comprehensive employee benefits package.
• Competitive salary commensurate with experience, skills, and industry standards.
• Opportunities for professional and leadership growth and development.
• Collaborative organizational culture driven by innovation, partnership, and continuous advancement.
• Flexible remote work with home office support arrangements.
• National travel prospects to engage with partners and implement programs.
• Role contributes meaningfully to healthcare access and operational performance improvements across diverse communities.

Additional Information

This position is recruited through an AI-enhanced matching process that assesses candidates objectively against core job criteria. The hiring company makes final decisions and manages all subsequent steps such as interviews and assessments. Applicants should note that their personal data will be processed respecting applicable privacy laws, with transparency on AI use in recruitment support, and that all hiring judgments are made by human decision-makers.