Director of Revenue

About FAENA

The FAENA Movement represents a journey blending art, culture, and community, inspired by soulful Southern traditions and innovative design. Our culture highlights authentic hospitality and life-changing experiences. Our mission is to create environments where bold visions, collaborative creativity, and purposeful connections bring dreams to life.

After experiences in Buenos Aires, Miami Beach, and New York City, FAENA is set to expand into Saudi Arabia with Faena The Red Sea, embodying visionary ideals and exceptional execution. This is more than a hotel; it's a realm of beauty, connectivity, and wonder. We seek passionate individuals committed to creativity, excellence, and contributing to this exciting chapter.

Role Overview

The Director of Revenue will be instrumental in leading strategic revenue initiatives across the FAENA portfolio. Responsibilities include optimizing demand, refining pricing strategies, and enhancing financial results, all while maintaining the high standards associated with luxury hospitality and guest satisfaction.

Key Responsibilities

• Evaluate group and transient business developments over a five-year timeframe to enhance demand, availability, and revenue across FAENA Hotels.
• Provide critical, data-backed analyses on near-term revenue effects to improve occupancy rates, average daily rates, and rooms profitability within the 53-week operational calendar.
• Participate actively in daily revenue-focused meetings, sales strategies, and property visits to ensure market-responsive alignment.
• Interpret STAR Reports and fluctuations in RevPAR indices to forecast trends and inform revenue strategies.
• Promote and disseminate best practices in revenue management to uplift portfolio-wide performance.
• Remain vigilant regarding industry, market, and economic trends, sharing insights with leadership and guidance teams.
• Collaborate with marketing teams to stimulate demand in off-peak periods through targeted campaigns and special offers that enhance bookings and revenue.
• Oversee monthly forecasting reviews aiming for forecast precision within ±5% for all properties.
• Support creation of the annual operating budget and develop revenue management strategies aligned with FAENA’s vision.
• Build and maintain relationships with brand partners, property owners, third-party online travel agents, and industry organizations such as HSMAI and local academic institutions.
• Conduct displacement analysis and guide group business revenue decisions, including for extended stays.
• Direct the annual RFP process with strategic oversight and insights.
• Educate sales and front office teams on revenue management principles and tools to leverage maximum revenue potential.
• Advocate for proficient utilization of revenue management technologies across all properties and brands in the portfolio.

Qualifications and Skills

• Between 7 to 10 years of proven experience in revenue management within luxury or lifestyle hospitality brands, with preference for multi-property management exposure.
• Expert knowledge of demand forecasting, pricing methodologies, and demand management that optimizes RevPAR and total revenue.
• Proficient with revenue management systems like IDeaS, Duetto, or equivalents, as well as hotel PMS and CRM software.
• Strong analytical capabilities to interpret STAR reports, market trends, and financial data to drive strategic revenue decisions.
• Excellent communication and stakeholder management aptitude, comfortable working collaboratively across sales, marketing, and operations divisions.
• Experienced leader with a history of mentoring teams to boost revenue management expertise.
• Preferable understanding of Middle Eastern and Saudi Arabian market dynamics.
• Exceptional organizational skills for juggling multiple tasks and meeting deadlines in fast-paced settings.
• Detail-focused, strategic thinker with problem-solving skills and a results-driven mindset.
• Awareness of hospitality standards, brand positioning, and excellence in guest experience.