Customer Support Executive

Role Overview

Vishal Consultants is looking to hire a Customer Support Executive in Mohali. The position focuses on managing customer interactions professionally, sharing accurate product or service details, and helping resolve issues efficiently.

Key Responsibilities

• Respond to customer questions and concerns over phone, email, and chat, ensuring issues are addressed promptly and courteously.
• Share correct information about products and services based on each customer’s needs and preferences.
• Keep detailed records of every customer interaction.
• Work with internal teams when cases need escalation or additional support.

Candidate Profile

• Prior experience in an international BPO setup handling customer support tasks is preferred.
• Strong spoken and written English communication skills are required.
• Good interpersonal skills and the ability to communicate effectively with customers from varied backgrounds are important.

Eligibility

Any graduate can apply. Graduates and undergraduates are mentioned in the role details as acceptable qualification levels.

Compensation

The salary is listed as best in industry, with a stated range of INR 1,50,000 to INR 4,00,000 per year.

Other Information

Applicants are asked to contact or WhatsApp 9893849394. The employer states that no fee is charged from candidates.