Customer Assistant

About the Role

Starting as a Customer Assistant with us offers a valuable chance to develop your skills, whether this is your first job or you have prior retail experience seeking new challenges. Based onsite and reporting to the Assistant or Store Manager, your duties may include operating tills, advising customers, or supporting back-of-store activities.

Key Responsibilities

• Engage with customers attentively, answering their queries, providing informed advice on products, suggesting additional items, and offering baskets to enhance their shopping experience.
• Stay informed about in-store promotions and loyalty schemes to effectively communicate and encourage customer participation.
• Ensure smooth store operations by maintaining proper product displays, delivering excellent service at tills, and assisting with stock management in storage areas.
• Collaborate with team members to create a welcoming shopping environment; keep the store clean, organized, and presentable at all times.

Candidate Profile

• Adapt well in a fast-paced and diverse workplace.
• Communicate clearly and listen effectively.
• Enjoy teamwork and contribute to a positive team atmosphere.
• Appreciate how small actions significantly impact customer satisfaction.
• Be motivated to represent the Boots brand proudly and help customers find suitable products.

While experience in customer care or service is advantageous, it is not a requirement as full training is provided.

Benefits

• Access to pension scheme (PRSA).
• Partially paid maternity leave.
• Discretionary annual performance bonuses.
• Attractive employee discounts.
• Flexible benefits program tailored for individual needs.

Additional Information

We promote an inclusive and supportive workplace where diversity is valued and all employees can realize their full potential. Reasonable adjustments during recruitment and interview stages are available upon request. Successful applicants will be invited for an in-store interview within approximately two weeks. Part-time and job-share possibilities are discussed where full-time roles are advertised.