Critical Incident Responder

Role Overview

HealthHero is inviting applications from counsellors trained in Critical Incident Stress Management (CISM) to join their Critical Incident Response team as affiliates. This role suits registered counsellors who wish to complement their existing private practice by supporting organizations in stressful and critical situations across the Republic of Ireland.

About HealthHero

As a prominent Employee Assistance Program (EAP) provider, HealthHero offers diverse psychological services to a variety of corporate clients including banks, railways, and insurers. The service relies on a network of experienced freelance clinicians delivering tailored mental health interventions to corporate customers regionally.

Key Responsibilities

• Deliver face-to-face counselling sessions to employees impacted by critical incidents.
• Provide onsite or remote support for client companies and other EAP providers.
• Manage clinical caseloads autonomously within a contracted counselling capacity.
• Maintain accurate and timely client records through electronic clinical record systems.

Required Qualifications and Experience

• Registration with professional bodies such as IACP, APCP, IAHIP, NAPCP, ICP, or PSI (or equivalent).
• CISM training certification mandatory.
• Possession of a Diploma in Counselling at minimum Level 4.
• At least 450 supervised client contact hours following qualification.
• Proven track record as a contracted counsellor handling an independent caseload.
• Competence with Microsoft Office and relevant electronic clinical documentation software.

Benefits and Additional Information

• Opportunity to gain diverse experience working with large corporate clients.
• Regular debrief sessions following delivery of support interventions.
• Competitive remuneration including reimbursement for travel and subsistence expenses.
• Comprehensive onboarding and training provided.
• Monthly payments processed via BACS within approximately 45 days of invoice receipt.