Creative Producer

Position Overview

Join JetBlue Corporate Communications as a Creative Producer, collaborating closely with the Creative Manager and the wider Corporate Communications team. This role involves crafting engaging visual content, with a core focus on video storytelling enhanced by graphic design, photography, and digital creative materials.

Key Responsibilities

• Lead complete video production processes, from initial concept creation and pre-production planning to filming, editing, final delivery, and content optimization across multiple platforms.
• Create original video content that strengthens JetBlue’s brand reputation, to be shared internally and externally via the HelloJetBlue intranet, On The Fly app, email, events, social media, and other channels.
• Collaborate in developing visual concepts aligned with JetBlue’s strategic priorities and storytelling goals alongside the Creative Manager.
• Manage production logistics such as scripting, storyboarding, location scouting, casting, scheduling, equipment preparation, and release documentation.
• Operate and manage sound, video, and lighting equipment during shoots; direct on-set activities; capture interviews and b-roll footage; and coordinate with clients and participants.
• Film and edit footage at events and key activations, often producing finished videos on location aligned with current news events.
• Coordinate with external production teams or freelancers, offering creative guidance and managing logistics.
• Bring a social-first approach to produce video treatments, animations, and GIFs, ensuring high production standards.
• Design complementary assets including motion graphics, title sequences, presentation visuals, and social media creative to enhance video storytelling.
• Create and edit photography for internal communications, events, and executive narratives.
• Maintain JetBlue’s digital asset library to ensure proper archival and accessibility of creative content.
• Adapt to various creative assignments such as graphic design, presentation layouts, and event visuals as required.
• Stay informed about emerging production technologies and graphic trends to recommend content improvements.

Requirements and Qualifications

• Bachelor’s degree in Communications, Film Production, Digital Media, Graphic Design, Visual Communications, Marketing, Journalism, or equivalent experience (minimum four years relevant work history with a High School Diploma/GED).
• At least two years of experience in creative services, with knowledge of marketing or production workflows.
• Proven project management skills involving multiple stakeholders.
• Advanced skills in Adobe Creative Cloud, including Premiere Pro, Photoshop, and After Effects.
• Competency in studio shoot setup including camera, audio, lighting, and seamlesss operation.
• Experience in developing graphic design assets for digital, social, and other communication channels.
• Strong understanding of video formats, aspect ratios, codecs, frame rates, and conversions.
• Technical expertise in video editing, color correction, audio mixing, mastering, and occasional compositing.
• Exceptional troubleshooting and problem-solving capabilities.
• Flexibility to work occasional late nights, weekends, and overnight travel up to 25% of the time.
• Valid passport and eligibility to work in the United States without visa sponsorship.
• Pre-employment drug test clearance.

Preferred Experience

• Three or more years in creative services.
• Adept storyteller and problem solver committed to high-quality work.
• Strong communication skills both written and verbal.
• Excellent customer service orientation with a focus on quality.
• Experience with creative or advertising agencies, streaming services, or studios.
• Expertise in presentation design for executive and leadership communications.
• Proficiency creating motion graphics and animated content.
• Ability to balance and transition smoothly across video production and design projects.
• Knowledge of editorial systems, digital media routing, audio boards, and related equipment.
• Familiarity with subtitling, captioning, and localization processes.
• Understanding of social media and broadcast optimization best practices.
• Positive team player able to handle last-minute projects efficiently.

Crewmember Expectations

• Consistent attendance and punctuality.
• Availability for flexible schedules and urgent responses.
• Maintain professional appearance.
• Willingness to assist with light aircraft cleaning when on flights and feasible.
• Demonstrate JetBlue’s values of Safety, Caring, Integrity, Passion, and Fun.
• Act as Safety Ambassador supporting safety systems and policies.
• Report safety or security concerns using designated channels.
• Note: Use of AI tools like ChatGPT during interviewing disqualifies candidacy.

Working Environment and Physical Requirements

• Work primarily in a traditional office setting.
• Occasional light physical effort including handling up to 35 pounds occasionally.

Equipment Provided

• Computer and office equipment.
• Sound, video, and lighting equipment.

Compensation and Benefits

• Annual base salary ranges from $67,000 to $101,000.
• Additional benefits include healthcare, 401(k) with company match, stock purchase plan, disability coverage, life insurance, and complimentary JetBlue travel.