- Experience
- Any
- Salary
- —
- Openings
- 10
- Posted
- 7 گھنٹے قبل
- Work mode
- Work from home
- Education
- Preferred communication, marketing or related education
- Resume
- Required to apply
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Job description
About Block Cost Technologies
Block Cost Technologies is an expanding tech company dedicated to delivering innovative and cost-effective digital solutions tailored for modern enterprises. The company champions transparency, dependability, and provides user-centric tools designed to enhance operational efficiency and lower costs. The culture emphasizes collaboration, ongoing learning, and leveraging community feedback to continually refine products. Employees benefit from a flexible, remote-friendly workspace with chances to influence product development and community expansion.
Role Overview
We are searching for approximately 10 Community Leaders across Australia, New Zealand, Indonesia, the Philippines, Thailand, Europe, and Africa (the latter regions depending on suitable candidates). This fully remote position involves cultivating, overseeing, and managing Block Cost Technologies’ online and offline user communities. Key responsibilities include engaging across various platforms, handling queries, facilitating discussions to maximize product value, organizing community events or webinars, disseminating updates, collecting user feedback, and working with product and support teams to resolve frequent questions or challenges.
Additional duties encompass formulating community guidelines, monitoring engagement metrics, and recommending strategies to enhance member experience and boost brand loyalty.
Candidate Requirements
- Strong interpersonal skills coupled with experience in community engagement to build trust and promote inclusive interactions.
- Effective communication abilities, both verbal and written, to represent the brand clearly across diverse audiences.
- Proven customer service and community management capabilities to support users, address issues, and maintain a vibrant community.
- Experience with online community platforms, social media, or forum moderation is advantageous.
- Capacity to function independently in a remote work environment, juggling multiple tasks while collaborating with diverse teams.
- Familiarity with technology or SaaS products and prior roles in community management, marketing, or customer success are beneficial.
- Preferred but not mandatory: education or training in communications, marketing, or related disciplines.