Business Continuity Management Advisor

Job Overview

The Business Continuity Management Advisor role involves leading and overseeing Business Continuity Management (BCM) programs within Capital Markets in Canada. The advisor ensures that all business lines maintain the highest levels of preparedness, aligning with policies, regulatory standards, and industry best practices for Incident Management, Crisis Management, Business Continuity Planning (BCP), and Disaster Recovery Planning. This role acts as a senior consultant to senior directors and executives during critical incidents and crises, while leading a team of BCM professionals to provide robust support to various business units. Additionally, the role involves coordinating incident management capabilities and ensuring emergency communications across segments.

Key Responsibilities

• Provide senior-level guidance and advice to senior directors and executives during critical events.
• Lead and manage a team responsible for developing high-level strategies and tactical plans supporting Capital Markets in Canada.
• Coordinate incident management activities and operate command centers alongside emergency communication networks.
• Work collaboratively with the Senior Manager of Business Continuity Risk and business lines to identify and mitigate operational risks related to business continuity.
• Foster collaboration across Operational Risk Management (ORM) communities and risk management teams.
• Oversee analysis of alternative strategies and resource dependencies vital for continuity plan development and resource allocation.
• Support the timely completion and approval of BCM artifacts and documentation.
• Conduct Business Impact Analyses (BIA) and develop BCPs for complex teams or high-volume units as needed.
• Guide BCM Advisors in identifying critical processes and dependencies to formulate recovery strategies and tactical plans.
• Direct standardized strategic and tactical activities including BIA, plan development, documentation, implementation, testing, and gap closure.
• Escalate delays in creation or renewal of BCM artifacts as needed.
• Participate and contribute to BCM-related committees, working groups, and forums.
• Lead and coordinate training exercises that validate plans and simulate interactions between people, processes, and technologies in a risk-free environment.
• Monitor and address any undue business risks with the Senior Manager of Business Continuity Risk.
• Establish working relationships with Incident Management Teams and assist with emergency communications in assigned business lines.
• Ensure post-incident reviews are conducted when the Incident Management Team is activated.
• Provide leadership, mentorship, and performance evaluation for BCM Advisors, aiding their growth and achievement of team goals.
• Comply with OSFI E-21 Operational Risk and Resilience Guidelines.
• Promote a proactive risk and integrity culture by encouraging transparency and effective escalation of risk matters.
• Support continuous learning and foster an environment conducive to professional development.

Candidate Requirements

• 5 to 7 years of experience within financial services, including at least 2 years focused on operational risk management.
• Strong analytical thinking, problem-solving, planning, and organizational skills.
• Excellent verbal and written communication skills, with the ability to present effectively.
• Proven capability to lead focused, results-driven meetings.
• High adaptability and resourcefulness in managing dynamic situations.
• Strong collaboration skills to work effectively with cross-functional stakeholders and achieve outcomes.
• Preferred: In-depth knowledge of regulatory requirements surrounding operational resilience such as OSFI and DORA.
• Preferred: Familiarity with Wholesale and Capital Markets businesses including Markets, Corporate & Investment Banking, and Cash Management.

Benefits and Culture

• Comprehensive total rewards package including bonuses, flexible benefits, competitive salary, commissions, and stock options where applicable.
• Work within a dynamic, cooperative, progressive, and high-achieving team environment.
• Engage in challenging assignments that foster professional growth.
• Build strong client relationships through meaningful work.
• Access diverse job opportunities across business sectors and geographical locations.

Additional Details

• Work location: Royal Bank Plaza, 200 Bay Street, Toronto, Canada.
• Work hours: 37.5 hours per week.
• Employment type: Full-time, salaried position.
• Platform: Capital Markets.
• Salary range: $110,000 to $140,000 annually, with potential for discretionary variable compensation based on performance and business results.
• Application deadline: Applications accepted until 11:59 PM on the day before the deadline date specified.
• Adheres to RBC's policies promoting a diverse, inclusive, and respectful workplace environment.