Associate BPO Executive
Teleperformance Global Services Private Limited
Mumbai, Maharashtra, India · مکمل وقت
درخواست دینے والے پہلے فرد بنیں۔
- تجربہ
- کوئی بھی
- تنخواہ
- INR 15,000 – INR 35,000 / month
- کھلنا
- 1
- پوسٹ کیا گیا
- 9 گھنٹے قبل
- کام کا موڈ
- دفتر میں
- تعلیم
- 12ویں پاس
- اہلیت
- Candidates must have completed 12th grade, be between 18 and 42 years old, and possess basic English communication skills. Open to both freshers and experienced individuals of any gender.
- دوبارہ شروع کریں۔
- درخواست دینے کی ضرورت ہے۔
جہاں آپ کام کریں گے۔
ملازمت کی تفصیل
About the Role
We are looking for dedicated Customer Support Executives to join us in handling customer service operations for leading airlines and banking sectors. This full-time, day shift position is based in multiple Mumbai locations including Thane, Andheri, Navi Mumbai, and other suburbs. Both newcomers and experienced individuals with good communication skills and a customer-centric attitude are encouraged to apply.
Responsibilities
- Manage inbound and outbound customer communications professionally.
- Assist customers with inquiries related to airline bookings, banking services, account management, transactions, and service requests.
- Address customer complaints promptly and escalate issues appropriately.
- Maintain detailed and accurate records of customer interactions and documentation.
- Adhere to company processes, policies, and quality standards to ensure seamless service delivery.
- Focus on delivering timely resolutions to guarantee customer satisfaction.
Requirements
- Education: Minimum completion of 12th grade.
- Age range: 18 to 42 years.
- Open to both male and female candidates.
- Welcomes freshers as well as experienced professionals.
- Basic proficiency in English communication is mandatory.
Work Schedule and Location
This is a full-time position requiring attendance at the office during day shifts.
Compensation and Benefits
- Competitive fixed monthly salary ranging from ₹15,000 to ₹35,000, including performance-linked incentives.
- Options for weekly or monthly salary disbursement.
- Additional perks such as overtime pay and joining bonuses, if applicable.
- Social security benefits including Provident Fund (PF), Employee State Insurance (ESI), and health insurance coverage.
- Allowances for travel, mobile, and internet, as relevant to the role.
- Paid training programs and opportunities for career advancement.
Additional Information
Applicants can apply directly without any registration or placement fees. Multiple positions are presumably available across the stated locations.