Artists Relationship Manager

Company Overview

The SM Records Ltd is an international music distribution and digital rights management firm dedicated to empowering artists, record labels, and content creators by expanding their audience reach. The company's central mission is to ensure creators retain complete control over their intellectual property while optimizing monetization of their work across leading digital streaming services. Their offerings include worldwide music distribution, YouTube Content ID and rights management, digital rights protection, artist and label services, catalog administration, royalty tracking, data analytics, and content monetization solutions. The SM Records values transparency, innovation, and long-term partnerships, working closely with creatives to provide dependable digital distribution and sustainable income sources. The motto “YOUR CONTENT. YOUR RIGHTS.” highlights the company's dedication to creator ownership and safeguarding.

Role Overview

This full-time remote position, based in Nigeria, is for the role of Artists Relationship Manager. The primary responsibility is to maintain and develop strong partnerships with artists and record labels, acting as the main contact for onboarding procedures, ongoing support, and collaborative growth.

Key Responsibilities

• Guide artists throughout the distribution lifecycle.
• Manage digital rights and content monetization processes.
• Ensure accurate catalog management alongside royalty reporting.
• Monitor streaming platform performance and identify expansion opportunities.
• Collaborate internally to fulfill artist requirements and resolve operational challenges.
• Educate artists on digital rights, revenue models, and best industry practices.
• Contribute to initiatives that improve artist satisfaction and encourage long-term relationships.

Required Skills and Qualifications

• Exceptional relationship management and communication abilities, fostering trust and professional rapport with artists, labels, and content creators.
• In-depth understanding of the music industry landscape, especially digital distribution, streaming services, rights management, and monetization, with preference for experience in the African or Nigerian market.
• Strong organizational and administrative capabilities, including catalog management, accurate data handling, and tracking artist releases.
• Analytical proficiency to interpret royalty data, performance metrics, and platform insights to provide actionable guidance.
• Comfortable with using digital platforms such as music distribution dashboards, content ID systems, spreadsheets, and CRM software in a remote work environment.
• Problem-solving orientation with a customer-first mindset to efficiently handle queries, resolve issues, and manage expectations professionally.
• Relevant academic background or comparable experience in music business, media, communications, marketing, or related disciplines; prior involvement in artist services, label operations, or digital distribution is advantageous.
• Fluency in English is essential; knowledge of Nigerian music culture and local dialects is beneficial.