Agency Operation Graduate (GBS Scaled Growth) - 2027 Start

About the Team

The APAC Project and Operation team is dedicated to setting and upholding project management standards, procedures, and best practices. Their mission is to ensure that key strategic projects are delivered efficiently by collaborating closely with Sales Leaders, Monetization Strategy, Product, and Marketing teams to address foundational business challenges.

Role Overview

We are seeking a Global Agency Bootcamp Program Manager to develop and expand an impactful partner growth initiative targeted at empowering the next wave of high-potential agencies. This role intersects partner strategy, commercial expansion, enablement, and program operations.

You will be responsible for the full lifecycle management of a global bootcamp program designed to enhance agency capabilities, boost performance, and cultivate valued business partnerships. Your duties will include strategic planning, cohort structuring, managing stakeholders, and program execution with the aim of promoting partner success alongside business growth.

We welcome talented graduates eager to explore innovative ideas, tackle complex challenges, and unlock significant growth opportunities.

Application Information

Candidates must be able to begin onboarding by year-end and clearly indicate their availability and graduation date in their CV. Applicants may apply to up to two positions and will be evaluated in the sequence applications are received. The application limit applies globally across the company and its subsidiaries.

Key Responsibilities

• Lead the complete strategy, design, and execution of the Regional Agency Bootcamp program.
• Create scalable cohort journeys encompassing recruitment, onboarding, training, graduation, and incentives for agencies.
• Develop program frameworks that blend enablement, rewards, and operational excellence to achieve measurable results.
• Collaborate with cross-functional teams — including operations, education, marketing, sales, and regional markets — to synchronize objectives and deliver an exceptional program experience.
• Identify partner needs and skill gaps, translating them into effective learning modules, support structures, and growth strategies.
• Establish success metrics and iteratively enhance the program based on data, participant input, and business impact.
• Formulate repeatable playbooks, governance frameworks, and execution protocols that support scalability.
• Serve as a strategic operator and builder who can create order from ambiguity and convert concepts into actionable initiatives.

Minimum Qualifications

• Individuals completing or recently graduated with a degree in marketing, advertising, technology, media, or related fields.
• Proven experience leading complex, cross-departmental projects involving multiple stakeholders.
• Strong strategic thinking, structured problem-solving skills, and ability to execute operational tasks effectively.
• Excellent communication and stakeholder management, with experience working across teams and regions.
• High ownership and adaptability in fast-paced, dynamic environments.
• Advanced analytical abilities to translate insights into impactful actions.
• Professional fluency in English.

Preferred Qualifications

• Experience with agencies, partnerships, or ecosystem development initiatives.
• Background in advertising, media, e-commerce, platform development, or commercial enablement.
• Skills in designing training, incentive, or capability-building programs.
• Experience in global or regional roles involving cross-market cooperation.

About TikTok

TikTok is a premier platform for short-form mobile videos, focused on inspiring creativity and delivering joy. Headquartered in Los Angeles and Singapore with additional offices worldwide, TikTok's innovative product empowers authentic self-expression, discovery, and connection globally.

Why Work With Us

At TikTok, creativity is our core mission, supported by diverse teams who foster innovation and impact in a rapidly growing tech environment. We embrace curiosity, humility, resilience, and teamwork to face challenges, innovate, and create value for our communities and users. Joining us means contributing to a culture of continuous improvement and limitless growth.

Diversity & Inclusion

We are dedicated to cultivating a workplace that values diverse talents, experiences, and perspectives. Our commitment to inclusivity reflects the broad communities we serve, fostering a welcoming environment aligned with our mission to inspire and bring joy through creative expression.