Admission Counsellor
ARZ Food Ventures Private Limited
Chennai, Tamil Nadu, India · Full Time
Be the first to apply
- Experience
- 3+ yrs
- Salary
- INR 35,000 – INR 45,000 / month
- Openings
- 1
- Posted
- 55 منٹ قبل
- Work mode
- In office
- Education
- Bachelor's degree
- Resume
- Required to apply
Where you'll work
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Job description
About the Company
We represent a premier Baking Training Institute located in Chennai, focused on delivering exceptional baking education and skill development to those aspiring to thrive in the baking industry. Our goal is to equip learners with the essential knowledge and expertise to succeed in the Baking World.
Role Overview
The Student Relationship Executive will serve as a vital link between prospective students and the institute by effectively engaging with them, understanding their academic and career needs, and converting their interest into course enrollments. This role demands outstanding communication abilities, enthusiasm for education, and strong relationship-building skills with students and their families.
Key Duties and Responsibilities
- Proactively reach out to potential students via calls and emails to present course details and resolve any queries.
- Build and nurture positive, trusting relationships with prospective students and their families to encourage enrollment.
- Offer personalized guidance based on students' preferences to assist them in choosing suitable courses aligned with their career objectives.
- Monitor and follow up with prospective leads to ensure they are well-informed for decision-making.
- Maintain an organized record system that tracks student inquiries, follow-ups, and enrollment progress.
- Work alongside the marketing team to create and implement sales strategies aimed at meeting enrollment targets.
- Collect and analyze feedback from students and parents to enhance service quality and promptly resolve issues.
- Prepare and submit regular reports on lead conversion rates and feedback to senior management.
Candidate Requirements
- Bachelor's degree in Business Administration, Marketing, or related disciplines is preferred.
- At least three years of experience in managing customer relationships, sales, or student admission processes.
- Outstanding verbal and written communication skills.
- Proven ability to engage effectively with diverse individuals and teams.
- Competence in using Microsoft Office applications including Word, Excel, and PowerPoint.
- Familiarity with Customer Relationship Management (CRM) software is an added advantage.
Additional Information
- Position Type: Full-time
- Working Hours: Day shift
- Language Proficiency: English (required)
- Work Location: Onsite in Chennai, Tamil Nadu