Administrative Specialist
DSV - Global Transport and Logistics
Durban, KwaZulu-Natal, South Africa · Full Time
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- Experience
- 5+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 3 گھنٹے قبل
- Work mode
- In office
- Resume
- Required to apply
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Job description
Location and Role
This full-time position is based in Durban, KwaZulu-Natal, South Africa at the Quarry Park Close location.
Role Overview
The Administrative Specialist will manage the Durban Pricing Box queue system, applying all relevant local and international charges according to applicable Incoterms. Key duties include accurately entering pricing data into required systems, generating and issuing customer estimates promptly using Microsoft Dynamics, and performing quality control to ensure estimates are precise and comprehensive.
Responsibilities
- Manage the pricing queue system accurately following Incoterms.
- Enter and maintain pricing information across multiple platforms upon receipt of supplier charges.
- Timely preparation and issuance of customer quotations through Dynamics.
- Perform quality assurance checks on estimates to ensure completeness and precision.
- Maintain ongoing follow-up with local and overseas suppliers to expedite quote responses.
- Enhance quotation conversion rates by focusing on competitive pricing, accuracy, and responsiveness to customer needs.
Requirements
- At least 5 years’ experience in shipping, freight forwarding, or logistics sectors.
- Knowledge of Ocean Freight Imports and Exports and Air Freight Imports and Exports is advantageous.
- Understanding of international freight forwarding workflows, shipping documentation, and Incoterms.
- Capability to source, analyze, and apply freight rates accurately.
- Experience collaborating with multiple carriers and service providers to secure competitive rates.
- Strong attention to detail with an ability to work effectively under pressure and meet strict deadlines; willingness to work overtime as needed.
- Proficiency with Microsoft Dynamics Advantage, CargoWise, GPM/Webcargonet, shipping line portals, and basic Microsoft Excel skills.
Performance Indicators
- Speed and efficiency of quote turnaround.
- Accuracy of pricing estimates.
- Data integrity and adherence to system compliance.
- Effectiveness in supplier communication and follow-up.
- Conversion rate of quotes to confirmed business.
- Quality of customer service and responsiveness.
About the Employer
DSV is a global leader in transport and logistics, employing close to 150,000 people in over 90 countries. The company prioritizes innovation, digitalization, collaboration, inclusivity, and responsible work culture. DSV encourages new talent and ambitious candidates to join their growth journey and contribute to shaping the future of logistics.
Additional Notes
Only shortlisted candidates will be contacted. Candidates should consider applications unsuccessful if no communication is received within four weeks post-application. The selection process is fair and non-discriminatory, following Affirmative Action (AA) guidelines aligned with the Employment Equity Act. Preference may be given to candidates from designated groups. DSV reserves the right to close or defer vacancies at any time.