Territory Manager

About Ecolab Institutional Division

Ecolab’s Institutional division partners with aged care facilities, hotels, hospitals, and commercial kitchens to create safer, cleaner, and more efficient environments. We are seeking a motivated, customer-oriented Territory Manager to support and expand our client base.

Role Overview

As a Territory Manager located preferably in Waikato, you will represent Ecolab Institutional covering the Central North Island and Taranaki regions. Your responsibilities will include maintaining a diverse customer portfolio while identifying new business through collaboration with distributors and direct client relationships. The role combines customer engagement, technical service, problem-solving, and commercial development with regular travel including occasional overnight stays.

Key Responsibilities

• Manage and develop a defined territory within the Institutional sector.
• Establish strong relationships with aged care, hospitality, and commercial clients.
• Collaborate with distributors to uncover and convert new business prospects.
• Conduct site evaluations, suggest appropriate solutions, and provide product demonstrations.
• Perform installation, troubleshooting, and maintenance of Ecolab dispensing and dosing systems using basic hand and power tools.
• Train customers on safe and effective use of products and systems.
• Meet sales targets and develop a pipeline of new business opportunities.
• Maintain up-to-date activity reports, forecasts, and CRM records.
• Ensure all work complies with Ecolab’s safety, quality, and service standards.
• Travel regularly within the assigned territory, occasionally requiring overnight stays.

Candidate Profile

• Experience in aged care, hospitality, healthcare or related industries is preferred.
• Excellent communication and relationship-building capabilities.
• Strong problem-solving skills and ability to operate independently.
• Comfortable using basic tools such as drills, screwdrivers, and wrenches with a desire to learn.
• Valid driver’s license and availability for travel as required.
• Background in hygiene, facilities, chemicals, or services is advantageous but not mandatory; comprehensive training will be provided.

Benefits

• Work with a global leader committed to improving cleanliness and safety worldwide.
• Access to premier training and development programs.
• Competitive remuneration package including salary, vehicle, tools, and bonuses.
• A supportive team culture fostering ongoing career progression.
• Opportunity to make a positive difference within aged care and institutional sectors.

Our Commitment

Ecolab is dedicated to fair treatment and equal opportunity, ensuring recruitment, promotion, and advancement based on qualifications and performance without discrimination based on race, religion, gender, age, disability, or other protected statuses.