Telecaller Cum Computer Operator

Job Overview

This role involves interacting with customers through calls and emails, managing office data, and handling administrative support tasks to ensure smooth daily operations.

Responsibilities

• Engage with customers by making calls and addressing their queries promptly.
• Reach out to prospective clients and conduct follow-ups to foster business relations.
• Manage email communications including sending and responding to customer emails.
• Use MS Word and Excel proficiently along with internet applications for various office tasks.
• Draft and prepare business documents such as quotations and invoices.
• Perform data entry duties and maintain accurate records.
• Coordinate with customers using WhatsApp and telephone communication effectively.
• Support routine office administrative activities as assigned.

Requirements

• Completion of 12th grade or higher education; graduates are preferred.
• Proficient working knowledge of MS Office tools (Word, Excel), email services, and internet usage.
• Effective communication skills in Hindi and basic understanding of English.
• Prior experience in telecalling or computer operations is an advantage.
• Attributes such as dedication, responsibility, and punctuality are essential.

Additional Information

Candidates should be open to adapting and engaging with professional content formats like social media reels on platforms such as Instagram.