Telecaller Cum Computer Operator

Job Overview

This role involves making outgoing calls to both existing and potential channel partners to promote the company’s products and strengthen partnerships. The position requires effective communication to explain products, services, and partner programs while generating and qualifying leads for the sales department.

Key Responsibilities

• Initiate proactive calls to channel partners to promote engagement and sales opportunities.
• Identify and qualify leads that can support business growth through the sales team.
• Provide detailed explanations about Cool Wind HVAC Systems’ offerings and partnership benefits.
• Foster and sustain strong working relationships with channel partners to aid collaboration.
• Conduct follow-ups regarding inquiries, registrations, and any pending paperwork necessary for partnership progression.
• Arrange meetings or product demonstrations to aid business development efforts.
• Accurately document all call activities, interactions, and lead progress in the customer relationship management (CRM) system.
• Collaborate with sales and operations teams internally to ensure prompt and efficient partner support.
• Address routine partner queries effectively; escalate more complex issues to appropriate personnel as needed.
• Meet or exceed calling and lead generation goals set on a daily, weekly, and monthly basis.
• Prepare and share reports detailing call results, lead conversion rates, and partner feedback.
• Keep partners updated on the latest products, special offers, promotions, and changes in company policies.

Compensation

The monthly salary range for this position ranges from 15000 to 25000 INR per month.