Senior Tableau Developer

Role overview

PwC India is hiring an experienced Senior Tableau Developer to own and evolve an enterprise reporting environment. The position is based in Pune but is open across India, and it requires night-shift/US-shift availability to coordinate with global business teams. The role focuses on Tableau dashboard development, reporting support, architecture, stakeholder engagement, and ongoing platform improvement within a managed services model.

What you will do

• Build, enhance, and support interactive Tableau dashboards and reports.
• Connect Tableau to multiple data platforms such as Snowflake, SQL Server, Oracle, and other databases.
• Create clear, efficient visualizations, KPIs, and business metrics.
• Provide full-cycle support, including issue diagnosis, performance tuning, and incident resolution.
• Work closely with global users during US/night hours to gather needs and deliver solutions.
• Convert business requirements into practical dashboard and reporting solutions.
• Write and tune advanced SQL for extraction and analysis.
• Apply validation checks to improve data accuracy and dashboard reliability.
• Improve workbook and dashboard performance through optimized extracts, filters, and calculations.
• Track data refreshes and help ensure SLA commitments are met.
• Document dashboards, data sources, operating procedures, and support processes.
• Guide junior developers and share technical best practices.
• Own the design, governance, and lifecycle management of a large Tableau estate, including about 200 dashboards and 236 workbooks.
• Set and enforce standards for naming, development quality, reusable frameworks, and performance optimization.
• Design scalable published data sources, connection patterns, and extract strategies for an AWS-based environment.
• Review code and dashboard designs from peers to maintain consistency and quality.
• Assess and introduce newer Tableau capabilities such as Tableau Pulse, dynamic parameters, and Einstein analytics integration where relevant.
• Handle advanced L2/L3 support cases involving performance issues, incorrect data, and platform failures.
• Lead major enhancements from requirement gathering through release, managing timelines, scope, and stakeholder expectations.
• Reduce manual effort by automating refreshes, extract updates, report distribution, and related tasks.
• Maintain the ServiceNow backlog with accurate categorization, prioritization, and throughput visibility.
• Communicate backlog status, delivery plans, and resource constraints to stakeholders and leadership.
• Support CSAT improvement by owning stakeholder satisfaction within the Tableau delivery domain.
• Coach junior and mid-level BI engineers through knowledge sharing and mentoring.
• Create and maintain runbooks, design documentation, onboarding material, and operational playbooks.
• Identify dashboards and workbooks that can be consolidated, retired, or shifted to self-service models.

Required experience and background

• At least 6 years of enterprise Tableau development experience; overall experience of 6 to 9 years is expected.
• Strong hands-on knowledge of advanced Tableau concepts such as calculated fields, LOD expressions, table calculations, and set actions.
• Advanced SQL skills for modeling, performance tuning, and custom query development; IBM DB2 and/or SQL Server knowledge is preferred.
• Experience administering Tableau Server or Tableau Cloud, including access control, extract scheduling, subscriptions, and site administration.
• Good understanding of data modeling, including star and snowflake schemas and enterprise data warehouse concepts.
• Ability to lead stakeholder discussions, collect requirements, and deliver analytics in regulated environments.
• Experience working within ITSM processes such as ServiceNow or a similar tool for intake, prioritization, and delivery tracking.
• Strong communication and presentation abilities, with the skill to explain technical topics to non-technical audiences.
• Willingness to work in US/night shifts.

Preferred background

• Experience in healthcare analytics, especially across health plan, delivery system, clinical quality, or population health domains.
• Hands-on exposure to AWS analytics services such as Redshift, S3 data lakes, or AWS Glue integrated with Tableau.
• Tableau certification such as Tableau Certified Data Analyst or Tableau Certified Architect / Server Administrator.
• Familiarity with enterprise analytics tools such as BusinessObjects, SAS, or IBM DataStage.
• Exposure to analytics platform modernization, including migration from on-premise systems to cloud BI platforms.
• Experience with self-service analytics, data literacy, or end-user enablement programs at scale.
• Awareness of healthcare compliance requirements such as HIPAA and HITRUST for data access and reporting.

About the company

PwC India is part of a global professional services network operating in 157 countries with more than 184,000 people. In India, the firm offers advisory and tax-regulatory services across major cities including Ahmedabad, Bangalore, Chennai, Delhi NCR, Hyderabad, Kolkata, Mumbai, and Pune. Its teams work closely with organisations to solve business challenges, unlock opportunities, and deliver specialised sector solutions.

Additional information

This is a night-shift role and the selected candidate must be comfortable working during US hours to support global stakeholders. The role also includes ownership of enterprise dashboard governance, platform modernization, backlog management, documentation, and continuous improvement initiatives.

Eligibility

Applicants should hold a bachelor’s degree in Engineering, Statistics, Mathematics, Computer Science, Data Science, Economics, or a closely related quantitative field. The role is suited to professionals with strong Tableau, SQL, and analytics platform experience.