Senior Event Operations Manager

Role overview

This is a senior-level event operations opportunity for a candidate in the United States, working in a remote-first setup. The role focuses on building the operational backbone for a worldwide portfolio of high-impact conferences, roadshows, digital events, developer programs, and community activations. You will design the systems, workflows, and repeatable processes that help events scale smoothly while preserving a high standard of quality.

You will partner closely with teams across marketing, sales, product, and community to convert business priorities into well-run event experiences. The position calls for a strong mix of project management, operational rigor, vendor coordination, budgeting, and event technology expertise. It is well suited to someone who enjoys structured execution, continuous improvement, and creating scalable solutions in a fast-moving environment.

Core accountabilities

• Lead end-to-end operations for a global event portfolio, including conferences, developer-led programs, roadshows, digital events, and community activations, ensuring delivery stays on schedule, within budget, and aligned with business goals.
• Build and manage project plans, timelines, milestones, dependencies, and resource allocations across several simultaneous event programs.
• Create and refine scalable operational tools such as planning templates, run-of-show formats, and playbooks that improve consistency and execution efficiency.
• Oversee the full event technology stack, including registration systems, attendee tools, mobile apps, lead capture solutions, and related data processes.
• Work with vendors, agencies, venues, production partners, and internal teams to manage contracts, logistics, shipping, schedules, and onsite preparedness.
• Own event budgets from planning through reconciliation, including purchase orders, invoices, forecasting, and financial reporting.
• Collaborate with marketing, sales, product, and community stakeholders to turn strategic objectives into practical operational plans.
• Support regional and third-party events by handling sponsorship commitments, booth operations, event presence, and lead management workflows.
• Measure event performance, pipeline contribution, and return on investment, and lead post-event analysis and improvement actions.
• Spot operational risks early, resolve complex issues, and establish systems that make it easier to expand event programs into new markets.

Requirements

• At least 5 years of experience in event management, event operations, experiential marketing, or a related program management function.
• Demonstrated success managing complex events with multiple stakeholders, external partners, timelines, and budgets.
• Availability to travel around 35% of the time across North America, with possible international travel.
• Strong project management skills, along with excellent organization and a high level of attention to detail.
• Experience working with agencies, production partners, contracts, and event budgets.
• Working knowledge of event technology platforms, registration software, lead retrieval tools, mobile applications, and marketing technology workflows.
• Experience creating operational frameworks, processes, or playbooks that help event programs scale.
• Comfort using AI tools to streamline workflows and build repeatable operational processes.
• Background supporting developer, technical, enterprise, SaaS, cloud, or technology-oriented events is strongly preferred.
• Ability to adapt quickly in a dynamic environment where priorities and requirements can shift.
• Strong communication, collaboration, and problem-solving abilities, with comfort working across distributed remote teams.

Benefits and perks

• Remote-first work arrangement with flexibility designed to support work-life balance.
• Competitive pay package with equity opportunities.
• Home office setup support to help you create a comfortable and effective workspace.
• Quarterly wellness days plus an additional wellness break at the end of the year.
• Paid parental leave of 16 weeks after 6 months of employment.
• Monthly technology stipend of USD 100 net.
• Flexible paid time off policy that encourages meaningful rest and recharge time.
• Professional development support through training stipends for conferences, courses, and classes.
• Company merchandise and employee perks.
• Healthcare benefits, retirement plans, and holidays provided according to country-specific programs.
• Opportunity to contribute to a growing organization with a collaborative and inclusive culture.

Additional information

This role is posted on behalf of a partner company, which handles applications and the next steps in the hiring process. The partner company manages the final review, interviews, assessments, and overall decision-making.

The employer uses an AI-assisted matching process to screen applications against the role’s main requirements. Shortlisted candidates are then passed directly to the hiring company for further steps. The final hiring decision remains with humans on the employer’s team.

Data privacy notice

By applying, you consent to your personal data being processed to evaluate your application and shared with the hiring employer where relevant. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws, including GDPR. You may request access, correction, deletion, or objection to processing at any time.

The hiring process may use AI tools to assist with application review, resume analysis, response assessment, and identification of possible inconsistencies or verification signals. These tools support recruitment work but do not replace human judgment. Final hiring decisions are made by people. If you would like more information about how your data is handled, you can contact the employer.