Security Support Executive

About the Role and Company

Established with over 170 years of industry leadership, Pinkerton offers global impact through its enterprise risk management solutions tailored for each client's unique needs. The company values integrity, vigilance, and excellence, committing to an inclusive workforce enriched by diverse expertise.

Primary Responsibilities

• Embody Pinkerton’s core principles of integrity, vigilance, and excellence in every operational aspect.
• Lead and manage shift operations including daily security personnel deployment, attendance, discipline, and task performance.
• Plan and adjust duty rosters, shift schedules, and allocation of manpower as per site-specific requirements.
• Conduct regular briefings and training sessions to ensure security staff compliance with protocols, grooming norms, and operational discipline.
• Supervise access control procedures—monitoring and authorizing employee, contractor, and visitor entry; oversee issuance of access credentials; maintain accurate entry logs and vehicle movement records.
• Oversee material movement protocols, verify authorized gate passes, manage asset logs, and maintain comprehensive inbound/outbound registers; perform periodic inventory checks in storerooms and restricted areas.
• Ensure functional integrity and active monitoring of all CCTV systems; coordinate maintenance, backups, and footage reviews during incidents or audits.
• Maintain and update key security documentation including daily logs, attendance records, incident registers, patrol reports, gate pass tracking, and ID card issuance, ensuring availability and audit readiness.
• Respond promptly to security incidents such as breaches or altercations; conduct initial investigations, gather evidence, document incidents, and escalate issues as necessary.
• Supervise physical security measures including regular patrols of floors, perimeters, parking areas, and restricted zones; document observations and report irregularities immediately.
• Prepare comprehensive shift reports detailing staffing deployment, operational exceptions, incidents encountered, patrol compliance, and any system irregularities.
• Fulfill any additional duties as assigned to support security operations.

Required Qualifications and Standards

• Minimum of five years’ experience in corporate security management.
• Familiarity with standard documentation such as shift handover/takeover notes, daily reports covering attendance and patrol compliance, post audit checklists, and incident/exception reports adhering to defined service-level agreements.

Working Conditions and Physical Requirements

• Capability to perform essential functions with or without reasonable accommodations.
• Frequent use of computer systems required.
• Periodic reaching and lifting of small objects and operation of office equipment.
• Regular periods of sitting, standing, and walking.
• Travel may be necessary based on operational demands.

Equal Opportunity Statement

Pinkerton is committed to equal employment opportunities without discrimination based on race, ethnicity, color, national origin, ancestry, sex, gender identity or expression, sexual orientation, marital or prenatal status, pregnancy or childbirth-related conditions, religion, age, disability, genetic information, veteran status, or other protected classifications under applicable laws.