Sales Lead Qualifier Level 1 (SLQ1)

About Nuff Car

Nuff Car is a vehicle sales dealership in Kingston aiding Jamaicans in acquiring cars by facilitating straightforward financing solutions with low or no deposit requirements through their lending partners. The company guides customers from initial inquiry to vehicle delivery, with the Sales Lead Qualification (SLQ) team serving as the initial client touchpoint.

Role Overview

The SLQ department acts as the first contact for prospective clients, helping them navigate early steps of vehicle financing including eligibility assessment, document gathering, and explaining financing options before transitioning them to the sales closing team. The position involves managing both clients who have identified vehicles and those still exploring options, using established systems to provide financial guidance.

Key Responsibilities

• Respond promptly to leads from multiple channels such as phone, WhatsApp, and direct messages.
• Register each client in the company's messaging system upon contact.
• Collect and verify qualification data for entry into internal systems, including manual collection when necessary.
• Confirm client's vehicle preference and applicable rates via calls or messages referencing the inventory sheet.
• Coordinate the collection and completion of required documentation.
• Prepare client documents, ensuring they are cropped and converted to PDF format.
• Record qualified applicants in the CRM and initiate the invoicing workflow.
• Provide proforma invoices and vehicle valuations for clients seeking external bank financing.
• Maintain active follow-ups with both lenders and clients through all communication channels.
• Refer approved applicants to supervisors and keep CRM data updated throughout the process.

Candidate Requirements

• At least an Associate's Degree.
• Excellent verbal and written communication skills.
• Strong organizational and meticulous attention to detail related to documents, data entry, and follow-ups.
• Comfortable using CRM software, messaging platforms, and cloud storage tools.
• Proactive attitude with the ability to persistently follow up without prompting.
• A customer-centric approach, maintaining calm and reassurance especially with first-time buyers.
• Previous experience in sales, lead qualification, lending, or customer service is advantageous.

Benefits of Joining Nuff Car

• Opportunity to be part of a leading dealership with clear, modern operational workflows.
• Impactful role directly contributing to customers purchasing vehicles.
• Career development opportunities towards closing and senior positions.
• Competitive and attractive compensation package.