Sales Development Representative

About Sycurio

Sycurio is a globally recognized provider of secure, seamless payment solutions designed to improve customer experience and simplify regulatory compliance. Using patented cloud-based technology, Sycurio protects sensitive customer data across various interactions and channels, enabling adherence to industry standards such as PCI DSS while minimizing fraud risk and building trust. Established in 2009 as Semafone, it serves organizations in over 50 countries spanning five continents, collaborating with prominent global brands. Supported by major investor Livingbridge, Sycurio continues to innovate in the secure payments space.

Role Overview

We are looking for an energetic and result-focused Sales Development Representative (SDR) to spearhead top-of-funnel sales efforts targeting the US and UK markets. This role involves generating qualified leads, arranging discovery calls, and nurturing the sales pipeline through outbound prospecting. The SDR will closely coordinate with the sales and marketing teams to implement focused outreach tactics and cultivate relationships within the contact center, CCaaS, CRM, and secure digital payments sectors.

Key Responsibilities

• Engage target accounts in the US and UK using phone, email, LinkedIn, and other digital platforms to spark interest and schedule qualified meetings for Account Executives.
• Partner with the marketing team to follow up on inbound leads and execute outbound campaigns tailored to targeted buyer personas.
• Conduct thorough research on potential clients and relevant stakeholders to customize outreach and messaging.
• Maintain a substantial volume of daily activities including cold calls, emails, and social interactions, consistently achieving weekly outreach and meeting targets.
• Utilize discovery methodologies to qualify prospects based on need, budget, timing, and decision-making authority.
• Manage lead and prospect information accurately within HubSpot CRM, ensuring up-to-date records of all communications.
• Collaborate effectively with the sales team to ensure smooth transfer and follow-up of qualified leads.
• Provide ongoing feedback to sales and marketing teams about prospect challenges, messaging efficiency, and competitive market trends.

Qualifications and Experience

• 4 to 5 years of experience in B2B outbound sales or lead generation, ideally within SaaS, Fintech, or Contact Center/CCaaS technologies targeting enterprise clients.
• Experience selling or prospecting in the US and/or UK markets is mandatory.
• Excellent verbal and written communication skills with a professional, consultative phone manner.
• Self-driven, highly organized, and able to excel in a remote work setting.
• Proficiency in HubSpot CRM or comparable platforms (e.g., Salesforce, Outreach, SalesLoft).
• Familiarity with MEDDIC sales methodology is advantageous.
• Interest or experience in digital payments, compliance, or secure communications is a plus.
• Willingness to work US and/or UK business hours to align with regional sales teams (typically 12:00 am to 9:00 pm IST or 4:00 pm to 1:00 am IST).

Benefits and Culture

• 15 days of paid holiday annually.
• Competitive salary with potential for up to 10% bonus.
• Life insurance coverage at four times the salary.
• General health insurance.
• Access to LinkedIn Learning for professional growth.
• Work within a well-funded, fast-growing company blending start-up culture with mature business professionalism.

Additional Information

• All final candidates must undergo a background check prior to any employment offer; consent to this check is required.
• The hiring process may utilize artificial intelligence tools to review applications and analyze candidate information, but final hiring decisions rest with human recruiters.