Programme Coordinator

About the organisation

The University of Auckland’s Academic Services teams are central to the university’s academic mission. They work alongside academic staff, professional teams, and students to keep programmes, policies, processes, and key student milestones running smoothly, helping create a strong student experience and positive academic outcomes.

About the opportunity

The university is seeking a highly organised, proactive, and relationship-oriented Programmes Coordinator to join its Academic Services team. This varied role sits at the centre of academic administration and supports important processes that shape the student journey.

You will help coordinate scholarships and prizes, support programme regulations, contribute to committee work, and assist with important academic milestones. The position also involves working with multiple stakeholders across the university, including academic leaders, programme advisers, central Academic Services, the Scholarships Office, and Student Hubs.

This is a fast-moving role suited to someone who enjoys handling complex administrative work, building strong working relationships, and delivering dependable service. It also offers the chance to take part in projects, process improvements, and initiatives that make a meaningful difference.

Key duties

• Manage academic administration and regulatory processes across the faculty
• Support administration for scholarships, prizes, and awards, including applications and committee coordination
• Provide secretariat assistance for academic committees, boards, and examiner meetings
• Coordinate programme and course maintenance, including regulation changes and calendar updates
• Assist with student milestone administration and complex enrolment matters
• Develop and maintain effective relationships with academic and professional staff across the university
• Contribute to faculty projects, events, and ongoing improvement work
• Deliver accurate administrative support and strong customer service to a wide range of stakeholders

About you

You are a well-organised administrator who enjoys bringing order to complicated processes. You work well with others, communicate clearly, and take pride in providing excellent service. You can manage changing priorities, work independently or as part of a team, and maintain a high level of accuracy in a busy environment.

You are motivated by helping students succeed and by supporting an environment focused on academic excellence.

Required skills and experience

To be successful, you should have a bachelor’s degree or equivalent practical experience, strong Microsoft Office skills with particular confidence in Excel, and at least three years of experience providing high-quality administrative support. You should also be comfortable coordinating complex processes, balancing competing priorities, and working with a diverse group of stakeholders.

Strong relationship-building, communication, organisation, attention to detail, analytical thinking, problem-solving, and confidence using a range of online systems and databases are all important for this role.

Desirable experience

It would be an advantage to have experience in a large and complex organisation, secretariat or governance support experience, exposure to the tertiary education sector, knowledge of academic administration processes, and an understanding of Te Tiriti o Waitangi along with commitment to te reo Māori and tikanga Māori.

What the university offers

The University of Auckland offers a supportive, people-focused workplace where wellbeing and professional development are valued. Benefits include flexible employment practices where appropriate, an employer superannuation contribution of up to 6.75%, five weeks of annual leave, access to professional development, generous parental leave, staff discounts, recreation centre access, discounted parking, and wellbeing initiatives. You will also be part of a caring and collaborative team committed to student wellbeing and success.

Contract details

This is a fixed-term position for 17 months. It is a part-time role of 18.75 hours per week. The salary is listed at $66,000 to $70,000 per annum, prorated according to experience.

Application instructions

Applications must be submitted online by 21/7/2026. A cover letter and CV are required, outlining how your background matches the role. Email applications will not be accepted. For a confidential discussion about the position, contact Larissa Isted at l.isted@auckland.ac.nz.

Additional information

The university is committed to meeting its obligations under the Treaty of Waitangi and to achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. Further information is available regarding support for Māori, Pacific peoples, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work, and other personal circumstances.