Product Growth and Operations Manager

About the Role

Creative Niche seeks a highly motivated Product Growth and Operations Manager to join their established entrepreneurial organization. This key player will be instrumental in launching and scaling a new business line, translating creative ideas into actionable plans while establishing operational frameworks where none currently exist.

Key Responsibilities

• Lead the launch and expansion of a new business unit from initial concept through full execution.
• Enhance operational workflows, systems, and overall customer experience quality.
• Support development initiatives including product improvements, automation, and AI-driven process enhancements.
• Develop and nurture strategic partnerships to amplify business reach.
• Contribute to sales strategies, client interactions, and new business development efforts.
• Conduct market research to identify opportunities and influence the evolution of offerings.
• Design scalable processes, comprehensive documentation, and effective reporting mechanisms.

Candidate Profile

• Minimum five years’ experience spanning operations, strategy, consulting, startups, hospitality, product development, marketing, or similarly dynamic sectors.
• Proven track record in building or expanding a product, service, or business framework.
• Adaptable, comfortable managing ambiguity, and capable of juggling multiple responsibilities simultaneously.
• Exceptional project management skills fused with a strong entrepreneurial spirit.
• Keen interest in AI, technology trends, and continuous process optimization.
• Ability to collaborate confidently with senior leadership while independently driving key projects.

Preferred Traits

• Passion for initiating projects from scratch.
• Problem-solving mindset with dedication to refining workflows.
• Balance strategic foresight with practical implementation.
• Proactive self-starter who does not await instructions.
• Thrives in fast-paced, varied roles with significant ownership.

Additional Information

This is a fully remote role open to candidates eligible for work in Canada. The position offers competitive compensation, performance-based bonuses, appealing vacation and benefits packages, plus travel opportunities.

Artificial Intelligence Use

Recruitment professionals conduct all hiring decisions, supported by AI-enabled tools designed to augment - not replace - human judgment.

Equal Opportunity Statement

International experience equivalent to Canadian experience will be considered actively.