Officer - Marina Operations Support

Job Overview

This role involves executing best practices and procedures within marina operations to ensure efficient and high-quality service delivery.

Key Responsibilities

• Supervise day-to-day marina functions, including maintenance, repairs, security protocols, and custodial duties.
• Manage budgeting processes and track costs, preparing detailed reports while maximizing efficient resource use.
• Handle administrative tasks related to permits, licenses, contractor selection, and management of service contracts.
• Apply quality control measures and implement LEAN methodologies to boost operational performance, safety, and service levels.
• Collaborate with internal departments, government bodies, and strategic partners to facilitate smooth operations across facilities, including in the Al Dhafra region.
• Conduct site inspections and audits ensuring facilities meet cleanliness, safety regulations, and operational policy standards.
• Administer tenant relations involving lease negotiations, contract renewals, resolving complaints, and driving customer satisfaction.
• Assist in commercial activities by monitoring occupancy rates, keeping leasing documentation updated, coordinating marketing initiatives, and enhancing tenant retention strategies.

Qualifications

• Completion of Secondary School education.
• Proficiency in both Arabic and English languages.
• At least 4 years of relevant experience managing marina or maritime-related facilities.