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Officer, Agent Support

PropNex Realty Pte Ltd

Singapore · Tam zamanlı

Başvuran ilk kişi siz olun

Deneyim
Herhangi
Maaş
Açılışlar
1
Yayınlandı
4 saat önce
Çalışma modu
Ofiste
Eğitim
Diploma or Degree
Uygunluk
Candidates with a diploma or degree in any discipline who are strong communicators, organised, customer-focused, comfortable presenting or training users, and willing to learn and improve digital systems.
Sürdürmek
Başvuru yapılması gerekmektedir.

Çalışacağınız yer

İş tanımı

Role overview

This position is responsible for delivering administrative and operational assistance to agents working across PWR and Marketplace. The aim is to keep daily processes running smoothly, maintain timely communication, and create a seamless experience for agents.

What you will do

  • Guide new users through onboarding and help them make effective use of the platform’s tools, features, and services.
  • Identify, assess, and source products, services, and other opportunities that can bring value to the community and its clients.
  • Handle subscription renewals and reach out to potential users to support platform growth and adoption.
  • Support presentations, respond to user queries, and take part in routine community engagement activities.
  • Carry out system testing, spot opportunities for improvement, and share feedback to enhance functionality and the overall user journey.
  • Complete other assigned tasks as needed to support departmental operations.

Requirements

  • A diploma or degree in any field is required.
  • Strong verbal and written communication abilities, together with good interpersonal skills.
  • A self-starter who is organised, careful with details, and proactive in approach.
  • Comfortable speaking to users and providing training or demonstrations.
  • Technically inclined, with an eagerness to learn and help improve digital systems.
  • Customer-oriented and capable of working with minimal supervision.

Benefits and perks

  • Supportive and pleasant working environment.
  • Opportunities for career growth and advancement.
  • Annual leave of up to 21 days.
  • Three days of festive leave.
  • Work-from-home leave of up to 24 days, where applicable depending on job requirements.
  • Birthday leave plus a birthday benefit.
  • Medical coverage and insurance benefits.
  • Smart casual dress code.

Working arrangements

The role is based in Toa Payoh at HDB Hub, near Toa Payoh MRT Station.

This is a five-day work week from Monday to Friday, with working hours from 9:00am to 6:00pm.

Application note

Applicants should submit a detailed resume including current salary, expected salary, and availability date. Only candidates who are shortlisted will be contacted.

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