Dalata Hotel Group

Night Porter

Dalata Hotel Group

Newcastle upon Tyne, England, United Kingdom · Full Time

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Experience
Any
Salary
Openings
1
Posted
9 saat önce
Work mode
In office
Resume
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Job description

About the Role

Join Dalata Hotel Group as a Night Porter and receive comprehensive training through the Dalata Academy to develop essential skills. You will be supported by experienced colleagues who encourage growth and learning. Dalata values internal promotion; your dedication can open pathways to future career opportunities within the company. Become part of a friendly and supportive team.

Key Responsibilities

  • Handle guest check-ins and check-outs as necessary, assist guests with luggage and porter services.
  • Maintain cleanliness of various hotel areas including the lobby, back office, stairways, restaurant and bar floors, public and staff spaces, and meeting room floors.
  • Perform cleaning duties and set up function and breakfast rooms according to nightly checklists and supervisory instructions.
  • Keep the hotel’s front entrance and surrounding outside areas clean and orderly, including emptying bins and collecting litter.
  • Be thoroughly familiar with the hotel's fire safety procedures to ensure safety for all staff and guests.
  • Prepare meeting rooms as required.

Candidate Requirements

  • Prior experience in customer service roles.
  • Proficiency in spoken English.
  • Strong organizational capabilities.
  • Ability to perform effectively in a busy work environment.
  • Demonstrate a strong team-oriented attitude.

Benefits and Perks

  • Complimentary meals during working hours.
  • 50% discount on food and beverages across all Dalata properties.
  • Employee room rate of €/£60 at all Dalata hotels.
  • 30% discount on Friends & Family rates.
  • Additional annual leave day awarded for every year worked, up to a maximum of five days.
  • Access to an Employee Assistance Programme.
  • Participation in Cycle to Work and other transport schemes.
  • Access to pension plans (local details provided by HR).
  • Career development support through Dalata Academy programs.
  • Engagement in staff appreciation events, team-building activities, and regular charity initiatives.

About Dalata Hotel Group

Dalata Hotel Group is dedicated to delivering exceptional hospitality across its hotels in Ireland, the UK, Germany, and the Netherlands, with expansion plans focusing on key UK cities, Dublin, and Continental Europe. The company prioritizes the career growth and development of its staff through unique internal learning programs tailored to support career progression.

Diversity and Inclusion

Dalata is committed to inclusivity and encourages applications from people of all backgrounds and abilities. If you require any accommodations during the hiring process, you are invited to communicate your needs when applying.

How they work

Communication Teamwork & Collaboration Adaptability Organisation

Languages

English
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