Manager (HR Systems)

Role overview

This position focuses on leading HR system rollouts and ongoing improvements by examining HR processes that are affected by policy updates, change requests, and incident reports. The role sits at the intersection of HR operations, systems design, and process enhancement.

Key responsibilities

• Drive system implementations and feature enhancements by assessing HR process changes triggered by policy revisions, change requests, and incident reports.
• Make sure the main HR platform connects smoothly with add-on applications and with other non-HR systems.
• Work with the project lead to shape functional and technical design recommendations for submission and approval through the required governance channels.
• Study policy updates and current workflows to pinpoint opportunities to align and streamline processes.
• Carry out an initial assessment of change requests and incident reports, and identify the items that need deeper review and implementation.
• Run working sessions with subject matter experts and external consultants to capture requirements and design solutions that address system and business gaps.
• Examine functional design documents and training resources, and assist with post-design tasks such as preparing test scripts and supporting user acceptance testing.
• Confirm that proposed solutions pass security vulnerability checks before they are moved into production.
• Create training materials and help deliver HR system training for users across the relevant personnel management centres.
• Track system performance and prepare action plans to resolve issues.

Challenges in the role

• Handling a very large and complex volume of enhancement requests for a major HR platform.
• Using resources carefully and efficiently.
• Balancing priorities while building solutions that fit well with existing business workflows.

Requirements

• A minimum of 2 years of HR experience is preferred.
• Applicants without prior experience may still be considered.
• Strong interpersonal and communication abilities.
• Well-developed analytical thinking with both detailed and big-picture perspectives.
• Ability to create practical, balanced, and integrated solutions.
• Experience with SAP Human Capital Management is an advantage, and SAP certification is also beneficial.
• Appointment terms will depend on the candidate’s experience.
• Only candidates selected for the next stage will be contacted.

Additional information

This is a full-time onsite position based in Singapore.