Junior System Administrator

About the Role

We are seeking a driven Junior Systems Administrator to become part of a dynamic internal IT team located in Dundalk, County Louth. This full-time, permanent position offers an outstanding opportunity to develop core IT skills with direct experience in Microsoft 365, Windows environments, device deployment, user account management, and essential infrastructure support, all while collaborating with seasoned IT specialists.

Key Responsibilities

• Facilitate onboarding and offboarding processes and manage user accounts.
• Administer user accounts and permissions in Active Directory / Entra ID.
• Assist with management tasks related to Microsoft 365.
• Provide technical support for various hardware including laptops, desktops, mobile devices, and peripherals.
• Deploy and configure devices using Intune and other modern management tools.
• Diagnose and resolve hardware, software, and network-related issues.
• Support Windows server and cloud service administration.
• Conduct routine system maintenance, monitoring, and security verifications.
• Maintain accurate IT documentation and asset listings.

Qualifications and Requirements

• A degree or relevant qualification in IT, Computer Science, or a related field; equivalent work experience is also acceptable.
• Previous experience in IT support, helpdesk, or related technical roles.
• Proven problem-solving and troubleshooting capabilities.
• Strong communication skills coupled with excellent customer service abilities.
• Familiarity with Microsoft 365, Active Directory / Entra ID, Windows 10/11, and Intune.
• Basic understanding of networking fundamentals including DNS, DHCP, and TCP/IP.
• Experience using IT ticketing systems and knowledge of security best practices.
• Certifications such as Microsoft Fundamentals (MS-900, AZ-900), CompTIA A+, Network+, or equivalent are advantageous.

Benefits and Perks

• Access to private healthcare plans.
• Options for flexible working schedules.
• Contributions to a company pension scheme.
• Reimbursement for exercise-related expenses.
• 25 days of annual leave plus public holidays.
• Continuous training and professional development opportunities.
• A cooperative and encouraging team environment.
• Participation in regular social events organized by the company.