HR Associate Partner

Role Overview

The HR Associate Partner is dedicated to managing associate inquiries and driving engagement, primarily within our Fulfillment Center. As a vital member of the HR team, the individual ensures top-tier service quality to internal and external stakeholders by delivering efficient query resolution, effective problem-solving, and robust administrative support.

Primary Responsibilities

• Balance time between onsite HR Hub activities within the Fulfillment Center and direct floor engagement with associates.
• Offer comprehensive support to associates on HR-related matters, including documentation, request follow-ups, issue escalation, and coordination of engagement activities to maintain a positive workplace environment.
• Collaborate with site teams to manage time and attendance, ensuring employees adhere to correct schedules and shifts. Prepare reports highlighting irregularities and facilitate accurate, timely payroll processing in partnership with payroll teams.
• Oversee roster management through audits, reporting, and adjustments in coordination with site teams.
• Support operational teams during peak periods by assisting with related activities and engagement efforts.
• Drive process improvement initiatives by identifying and proposing methods to optimize resource value.
• Quickly learn and navigate internal Amazon systems to efficiently perform job functions.

Typical Work Environment

The position is based inside Amazon's Fulfillment Centers, large-scale warehouses employing over 1000 workers across departments such as operations, HR, IT, procurement, finance, facilities, and projects.

Qualifications and Experience

Basic Requirements:

• Minimum of six months' experience in human resources.
• At least six months' proficiency using Microsoft Office applications.
• Previous experience working in confidential settings.
• Bachelor's degree qualification.

Preferred Qualifications:

• One or more years of human resources experience.
• One or more years of customer service experience.
• One or more years using Microsoft Office software.

Additional Information

Amazon fosters an inclusive work culture empowering employees to achieve excellent results. Accommodations during hiring and onboarding processes are available for candidates with disabilities. For further details, applicants should contact the designated recruiting partner.