Front of House Team Member

Job Overview

Join wagamama as a Front of House Team Member and be part of a vibrant, energetic environment where food enthusiasm is at the heart of everything. You will help create memorable dining experiences, ensuring the restaurant atmosphere is lively and welcoming from the first greeting to the final bowl cleared.

Key Responsibilities

As a key player in the team, you'll greet guests warmly, bring the menu to life through genuine recommendations, and maintain smooth service flow throughout your shift, contributing to a positive and engaging atmosphere.

Desired Qualities

• Passion for making guests feel valued and cared for.
• Enjoy discussing food and offering thoughtful menu suggestions.
• Ability to thrive in fast-paced, dynamic settings.
• Maintain composure and stay proactive during busy periods.
• Attention to detail and commitment to excellence.
• Bring positive energy and thrive in team-oriented environments.

Benefits and Perks

• Receive biweekly pay plus a share of tips (100% of tips go directly to team members, varying by restaurant, entirely discretionary and not guaranteed).
• Flexible scheduling to accommodate your lifestyle.
• Access up to 30% of your earnings before payday through Wagestream.
• Free meals on shift, with full menu access, plus 50% discount when off duty.
• Industry-leading family-friendly policies including 26 weeks full pay and 13 weeks half pay for new parents.
• Customized Pangaia-designed uniform allowing personal expression.
• Exclusive early tasting opportunities for new menu introductions.
• Regular social events, perks, and clear growth opportunities within the company.
• Additional benefits such as pension scheme, holiday allowance, training programs, employee discounts, cycle-to-work scheme, discounted gym memberships, and long service awards.

Additional Information

Applicants will receive an immersive assessment via email post-application, which must be completed within 3 days. The company is a disability confident employer, ensuring inclusivity. Tips are entirely guest discretionary and not considered wages.

Company Philosophy

Wagamama values real conversations and genuine hospitality without scripted interactions, fostering a supportive team environment where food brings everyone together.