Field Service Engineer

Job Overview

The Field Service Engineer specializing in GPS installations is tasked with installing, configuring, testing, and maintaining GPS tracking units and associated IoT devices in various vehicles. This hands-on role requires frequent onsite visits, troubleshooting device issues, collaborating with support teams, and ensuring all equipment operates according to company standards.

Core Duties

• Mount GPS tracking devices on vehicles including cars, buses, trucks, and two-wheelers.
• Connect multiple peripherals such as power supply, ignition, fuel sensors, relays, panic buttons, door sensors, and air-conditioning sensors.
• Configure the devices utilizing mobile applications and SMS-based commands.
• Ensure correct placement of devices and secure wiring installations.
• Conduct preventative maintenance and reinstall devices when necessary.
• Respond to breakdown calls and field customer complaints promptly.
• Provide basic operational training to drivers or clients using the devices.
• Manage inventory of materials assigned for field operations.
• Coordinate with backend and support teams for device activation and testing procedures.
• Follow company protocols (SOPs) for installation and maintain scheduled timelines.

Requirements

• Educational qualifications: ITI or Diploma in Electronics, Electrical, Automobile engineering, or equivalent credentials.
• Candidates who have completed 10th or 12th standard with relevant field experience are also eligible.
• Possession of a valid two-wheeler driving license is mandatory.
• Willingness to travel both locally and within the state.
• Flexibility to work weekends and be available for emergency or out-of-state calls.

Compensation and Benefits

• Monthly salary ranging from ₹15,000 to ₹25,000 depending on experience.
• Reimbursement for travel expenses including fuel allowance.
• Provision of daily allowances during work-related travel.