Driver Examiner II

Position Overview

Join ICBC as a Driver Examiner in Dawson Creek, BC, offering a meaningful and rewarding career focused on road safety and customer service. This permanent, full-time opportunity involves assessing drivers’ abilities through road tests, ensuring safe operation on provincial roads, and supporting customers through driver licensing milestones.

Key Responsibilities

• Administer road tests for commercial and passenger vehicles (Class 1–8), evaluating driver competence and adherence to safety standards.
• Conduct re-examinations as mandated by the Motor Vehicle Act and regulations.
• Apply sound judgment when assessing driver skills and performance.
• Provide clear, constructive feedback to candidates following testing.
• Offer customer support at the Driver Licensing Centre by explaining licensing procedures, addressing inquiries, and managing fees and fines during testing downtimes.
• Effectively manage your schedule to achieve daily testing goals and meet service expectations.
• Work independently within a collaborative team environment dedicated to customer service and road safety.
• Adapt to diverse working conditions, including varying weather and inside customer vehicles.

Candidate Profile

• Demonstrated strong customer service skills providing a positive and professional experience.
• Ability to make confident independent decisions under pressure in a fast-paced context.
• Comfort giving straightforward, constructive feedback, even when difficult for customers.
• Willingness to work in all weather conditions and adapt to vehicle environments.
• Excellent organizational and time management abilities to work effectively alone.
• Proficient computer and data entry capabilities; cash handling is advantageous.
• Successful health assessment based on job requirements.
• Valid Class 5 BC driver’s license or higher with a clean driving record.
• Clear criminal record check compliant with the Criminal Records Review Act.
• Minimum data-entry assessment standards for the role.

Working Conditions and Additional Information

• Role requires work in various weather extremes including heat and cold.
• Employment is contingent on completing Class 5/7 training and testing during probation.
• Possible need for regular overnight travel for testing or community support, including training and meetings.
• Work shifts may be scheduled Monday to Friday or Tuesday to Saturday, with hours subject to change.

Why Join ICBC?

• Engage in impactful work that promotes road safety through direct driver assessments.
• Enjoy predictable weekday hours, with no evenings or on-call duties.
• Experience a supportive, team-oriented workplace with ongoing supervisor guidance.
• Benefit from unionized employment featuring job security, pension plans, comprehensive health benefits, steady income, and competitive pay.
• Access formal training and career advancement opportunities within ICBC.
• Work within a diverse, inclusive culture that values collaboration, support, clarity, and knowledge.

About ICBC

ICBC is committed to delivering effective car insurance solutions to British Columbians while fostering an inclusive and diverse workforce. Through a collaborative and knowledgeable approach, ICBC supports employees’ growth and community service efforts in a stable and rewarding environment.

Equal Opportunity and Accommodation

ICBC encourages applications from all qualified individuals and offers accommodations upon request during the hiring process to ensure accessibility for all candidates. Employment consideration is limited to those legally entitled to work in Canada.