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Customer Support Executive
Ahmedabad, Gujarat, India · Full Time
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- Experience
- Any
- Salary
- INR 15,500 – INR 18,000 / month
- Openings
- 1
- Posted
- 1 hafta önce
- Work mode
- In office
- Education
- 12th pass
- Eligibility
- Candidates who have completed 12th standard or higher are eligible to apply.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
RKN Business Solutions is seeking candidates for the role of Customer Support Associate focused on Domestic Voice Process within the e-commerce sector. The position is based in Nehru Nagar, Ahmedabad and requires candidates to handle phone-based customer service interactions related to e-commerce products.
Responsibilities
- Respond to customer inquiries via phone calls regarding e-commerce products and services.
- Provide timely resolutions for basic queries raised by domestic Indian customers.
- Effectively address consumer issues and offer appropriate solutions.
- Participate in rotational shifts as required by the company.
- Maintain clear and professional communication at all times.
Requirements
- Minimum education qualification of 12th grade pass or higher.
- Good communication skills are essential.
- Willingness to work in shifts that rotate periodically.
Compensation
The salary offered ranges from INR 15,500 to INR 18,000 per month.
Industry
E-CommerceSkills
How they work
Communication
Problem Solving
Adaptability