Customer Support Executive

About the Role

We are looking for a Customer Support Executive to join our team based in Vaishali, Ghaziabad. This full-time onsite position requires at least 2 years of experience and a bachelor's degree in any non-technical field. The ideal candidate should be able to start immediately or within 15 days.

Responsibilities

• Manage customer follow-ups and respond to inquiries promptly
• Maintain and update customer information in CRM systems and generate reports
• Collaborate effectively with sales and service departments
• Resolve customer issues with professionalism and efficiency
• Ensure consistent and smooth communication with customers

Requirements and Skills

• Strong verbal and written communication skills
• Proficient in Microsoft Excel
• Basic knowledge of CRM software management and report creation
• Excellent coordination and problem-solving skills

Additional Information

The salary offered is up to 30,000 INR per month. Immediate or short notice period candidates (up to 15 days) are preferred.