Country Manager

Job Overview

The Country Manager oversees all operational, technical, and sales functions for the business throughout the country, aiming to foster a rewarding work environment while driving revenue growth, operational efficiency, and profitability.

Key Responsibilities

• Develop and execute a strategic regional business plan focused on growth, sales execution, and brand positioning.
• Lead and manage the local Quality Evaluation (QE) team, including their business growth and personnel development.
• Collaborate with the President and other leaders to share resources, ideas, and strategies.
• Make strategic and managerial decisions aimed at enhancing business performance.
• Prepare ambitious yet achievable budgets and business plans.
• Represent the company as an ambassador, promoting the brand to clients.
• Maintain deep understanding of market conditions and competitors to uncover growth opportunities such as new services or acquisitions.
• Ensure pricing is competitive and aligned with business guidelines.
• Support international sales initiatives.
• Reduce costs without affecting sales quality or service delivery.
• Guarantee consistent service quality based on customer feedback.
• Implement group-wide standard processes related to IT, HR, Legal, Compliance, and Finance, ensuring robust financial and procedural controls.
• Uphold the highest ethical standards in line with the company’s Code of Integrity and Professional Conduct.
• Promote and maintain a safe workplace and safety culture.
• Identify and nurture talent through coaching and development.
• Manage financial metrics including backlog, accounts receivable, cash flow, DSO (Days Sales Outstanding), and meet key performance indicators (KPIs).

Required Qualifications and Experience

• Bachelor’s degree or a recognized equivalent from an accredited university or equivalent business/quality-related experience.
• At least seven years of relevant industry experience.
• Certifications or licenses relevant to the area of expertise, if required.
• Experience with management systems certification is highly advantageous.
• Proven track record managing profit and loss (P&L).

Skills and Abilities

• Capable of coordinating and motivating teams towards shared objectives.
• Strong ability to convert strategy into actionable and executable plans.
• Excellent communication and interpersonal skills across all organizational levels.
• Proficient with computer tools for presentations, communication, and operating company platforms.
• Experience in technical service or consulting business environments.
• International experience and willingness to travel as needed.
• Comfortable working within diverse, multicultural settings.
• Energetic leadership to instill a culture of consistent delivery.
• Ability to quickly grasp the company’s Quality Evaluations Business Assurance System.
• Fluency in the local language and English.

Preferred Attributes

• A graduate business degree is a plus.

Reporting Structure

This position reports to the Vice President or President of the Quality Evaluations division and may oversee individual contractors.

About the Company

Founded over 160 years ago to safeguard life and property at sea and protect the environment, the company remains true to its mission. It supports clients through evolving regulations and emerging technologies, standing at the forefront of marine and offshore classification, safety, quality, and environmental services globally. The company also leads advancements in energy transition at sea, remote and autonomous marine systems, and other innovative technical solutions.

Diversity and Equal Opportunity

The company is committed to equal employment opportunities, prohibiting discrimination based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship, veteran status, or other legally protected characteristics.

Notice Regarding Recruitment

The company will only pay recruiting fees to third-party agencies under a valid Master Service Agreement (MSA) signed by Human Resources. Any submitted candidate materials not associated with a valid MSA will be considered company property without fee obligation.

Additional Information

This job description is intended as a reflection of key responsibilities and qualifications and does not list all possible duties, skills, efforts, or working conditions associated with the role.