Coordinator-Admin

About the Role

This administrative coordinator position is based in Ummahat Island 1, Red Sea, Saudi Arabia, and is a full-time, non-management role within the administrative function. The role is part of a luxury hospitality environment where polished guest service, accurate administration, and strong internal coordination are essential.

Core Duties

• Act as a primary contact for guests, handling queries and requests by phone and email in a prompt and professional manner.
• Enter, retrieve, and update information in computer databases to maintain records, files, reservations, and guest request details.
• Use standard office equipment other than computers as needed.
• Draft letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
• Send information and documents through computer systems, mail, or fax, while proofreading and editing written material to ensure it is accurate and complete.
• Access and locate business information using computers and/or point-of-sale systems.
• Welcome guests in line with brand standards, anticipate their needs, assist guests with disabilities, and thank guests warmly.
• Communicate clearly and courteously in all interactions, including phone etiquette and document preparation.
• Build positive working relationships with colleagues and other departments, collaborate to achieve shared goals, and respond constructively to coworkers’ concerns.
• Report accidents, injuries, and unsafe working conditions to the appropriate manager.
• Move, lift, carry, pull, and place items weighing up to 4.5 kg independently.
• Carry out any other related duties assigned by management.

Work Standards and Conduct

• Follow all company policies and procedures at all times.
• Maintain a clean, complete uniform and a neat, professional appearance while on duty.
• Protect the confidentiality of brand and hotel information and safeguard company property.

Equal Opportunity

The employer supports equal employment opportunity and provides a workplace where differences are respected and valued. Recruitment and employment decisions are made without discrimination based on protected characteristics, including disability, veteran status, and other categories covered by applicable law.

About the Brand

St. Regis Hotels & Resorts is a luxury hospitality brand known for refined service and memorable guest experiences across more than 50 hotels and resorts worldwide. The brand blends classic elegance with a modern outlook and is recognized for personalized attention, distinctive butler service, and a globally connected team environment.