Contract Talent Acquisition Partner

About Figure

Figure (NASDAQ: FIGR) is revolutionizing the capital markets sector by leveraging blockchain technology. The company demonstrates practical blockchain applications powering products utilized by hundreds of thousands of consumers and institutions. Combining blockchain’s transparency with AI-driven automation, Figure has innovated loan origination, funding, and secondary market trading processes—delivering quicker processing, lower costs, and reduced bias to borrowers, investors, and financial institutions alike.

With over 170 partners, Figure has originated more than $22 billion in home equity loans (HELOCs) via its blockchain-native platform, positioning it as the largest non-bank home equity financier in the U.S. The company also runs YLDS, an SEC-registered yield-bearing stablecoin functioning as a tokenized money market fund, alongside several other transformative consumer finance and capital market products.

Figure has earned accolades such as Forbes’ Most Innovative Fintech Startups (2025) and Fast Company's Most Innovative Companies in Finance and Personal Finance.

About the Role

The Contract Talent Acquisition Partner will play a pivotal role in building the foundational Customer Operations team at Figure. This position involves full ownership of high-volume recruitment for Customer Operations roles that directly impact both the customer experience and organizational growth.

This role requires managing a fast-paced candidate pipeline, engaging and assessing applicants, and collaborating closely with hiring managers to efficiently progress hiring. It offers meaningful responsibility, visibility, and the opportunity to optimize recruitment processes and improve hiring outcomes within a dynamic fintech setting.

Responsibilities

• Manage end-to-end hiring processes for a large volume of Customer Operations positions.
• Source, engage, evaluate, and secure qualified candidates to meet staffing needs.
• Maintain and organize a robust pipeline, ensuring timely follow-up and communication.
• Collaborate with hiring leaders to clarify role requirements, assess candidates, and expedite recruitment.
• Deliver an excellent candidate experience throughout the recruitment journey, from initial outreach through offer stage.
• Utilize ATS and sourcing platforms to monitor candidate progress, document feedback, and track hiring metrics.
• Create, distribute, and refine job postings on multiple external recruiting channels.
• Analyze recruitment funnel data to identify improvements for candidate flow and conversion rates.
• Develop and sustain candidate pipelines for frequently hired and priority roles.
• Support and promote structured, objective, and consistent hiring procedures.

Candidate Profile

• 1 to 3+ years of recruiting experience, preferably in high-volume, customer-facing, or operations roles.
• Effective capabilities in sourcing and candidate engagement.
• Proven ability to manage a large volume of candidates with thoroughness and promptness.
• Experience working with applicant tracking systems (such as Greenhouse) and sourcing tools (including LinkedIn Recruiter).
• Professional and clear communication skills for interaction with candidates and hiring teams.
• Strong organizational skills with the ability to advance multiple hiring activities simultaneously.
• Comfortable leveraging recruiting data and metrics for continuous process enhancements.
• Agility in adapting to changing hiring priorities and requirements.
• A demonstrated commitment to diversity and inclusion by identifying talented individuals from varied backgrounds and fostering an environment of fairness, open dialogue, and respect.
• Adherence to company security policies and appropriate data privacy measures.
• Completion of mandatory security awareness training within required deadlines.
• Immediate reporting of any potential security breaches or questionable activities to the Security team.

Compensation and Benefits

• Hourly base pay starting at $65 per hour, with final salary based on experience, skills, location, and other relevant factors.
• Comprehensive medical, dental, and vision insurance with full employer-paid premiums for employees and eligible dependents under specific plans.
• Access to Health Savings Account (HSA), Flexible Spending Accounts (FSA), Dependent Care FSA, 401(k), and commuter benefits.
• Employer-covered life and disability insurance.
• 11 recognized holidays plus a Paid Time Off (PTO) plan.
• Up to 12 weeks of paid family leave.
• Support for continuing education expenses.

Additional Information

Employment eligibility verification per federal regulations is required, confirming identity and work authorization within the United States. Figure does not sponsor work visas for this position.

Applicants residing in certain jurisdictions, such as California, should be aware that laws may impact the management of applicant data. By applying, candidates acknowledge the privacy notice related to their state.