Business Manager – MSME/SME Loans

About the Role

We are seeking a Business Manager focused on driving sales and acquisitions of MSME and small business loans. This position demands independent handling of client acquisition, relationship nurturing, and field sales efforts. The manager will also coordinate loan processing while ensuring monthly and quarterly disbursement targets are met.

Key Responsibilities

• Identify and acquire new clients for secured and unsecured loans through direct outreach, referrals, and in-person field visits.
• Consistently meet set monthly and quarterly targets for loan disbursement and revenue generation.
• Engage with potential clients to comprehend their business needs and recommend appropriate loan products.
• Build and sustain strong relationships with MSME customers to encourage repeat business and referrals.
• Provide ongoing support post loan disbursement and address client queries effectively.
• Collaborate with Credit and Operations teams for seamless loan application processing and documentation.
• Ensure loan documentation complies fully with organizational and regulatory standards, including credit assessments and KYC requirements.
• Monitor market competitors, trends, and preferences and relay insights internally to refine product and sales strategies.
• Interact with multiple departments such as Accounts, Credit, Compliance & Risk, Operations, Product, and HR, as well as external stakeholders including clients and Direct Selling Agents.

Candidate Profile

• Possess 3 to 6 years of experience in SME/MSME lending or BFSI sales domain.
• Graduate or Postgraduate degree holders preferred, especially in Business or related fields.
• Strong knowledge of MSME lending products, customer profiles, and NBFC regulations.
• Basic understanding of credit underwriting processes and familiarity with loan documentation and KYC norms.
• Excellent communication, negotiation, and interpersonal capabilities.
• Self-driven with solid time management skills.
• Customer-focused mindset with a results-oriented approach.
• High ethical standards, compliance focus, and adaptability to changing environments.

Additional Role Details

• Department: SME – Business Enterprise.
• Industry: BFSI / SME Lending.
• Role Type: Business Development & Sales.
• Work involves primarily field-based client acquisition and relationship management.