Business Analyst

Position Overview

Located in Jefferson City, MO, within the Office of State Courts Administrator, this Business Analyst role offers an opportunity to engage in diverse projects within a collaborative and innovative environment. You will work alongside dedicated professionals to support the mission of the Missouri Judiciary by enhancing administrative, business, and IT operations.

Key Responsibilities

• Analyze and document organizational processes to identify areas for operational improvement and increased efficiency.
• Convert business needs into clear, concise, and understandable functional requirements that explain complex processes and proposed solutions.
• Develop process flows, conceptual documents, requirement documents, and functional specifications to guide development.
• Utilize business data analysis to inform design decisions.
• Present design concepts and solutions to committees for approval.
• Collaborate closely with development teams, business units, and end users to ensure successful delivery of solutions.
• Create and implement quality assurance tests, including manual and automated testing procedures.
• Support user acceptance testing and coordinate implementation strategies.
• Track project progress and ensure alignment of solutions with business goals.

Minimum Qualifications

• Bachelor’s degree in a related field from an accredited institution, or equivalent experience substituted year-for-year.
• Capability to analyze policies, procedures, and operations; translate these into system specifications or programs adaptable to automated systems.
• Strong critical thinking and problem-solving abilities.
• Proficient in eliciting requirements through varied techniques.
• Skilled at creating and interpreting process diagrams, flowcharts, and business models.
• Able to identify and define project scope, objectives, and functionalities.
• Competent in translating technical language into accessible terminology.
• Experience in converting business processes into IT requirements.
• Excellent written and oral communication, including presentation skills.

Preferred Qualifications

• Familiarity with relational database design principles.
• Working knowledge of Structured Query Language (SQL).
• Understanding of computer hardware and software operational principles.
• Knowledge of software frameworks used by the Information Technology Services Division.

Additional Information

The salary cited represents base pay and excludes any tenure-related time-of-service pay differentials. Missouri State offers an attractive benefits package comprising a defined pension plan, substantial leave and holiday entitlements, and health insurance eligibility. Total compensation extends beyond salary, reflecting comprehensive benefits. For inquiries about this role or employment with the Office of State Courts Administrator, contact OSCAHumanResources@courts.mo.gov.