Assistant Restaurant Manager

Job Summary

The Assistant Restaurant Manager supports daily oversight of restaurant operations including restaurants, bars, and room service where applicable. This role involves assisting with menu planning, ensuring sanitary standards are met, and supporting servers and hosts during peak dining times to enhance guest and staff satisfaction. Additionally, the position includes assessing training needs and leading implementation to reach operational goals.

Candidate Profile

• Minimum educational requirement is a high school diploma or GED plus four years of experience in food and beverage, culinary, or a related field.
• Alternatively, candidates with a two-year degree from an accredited institution in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or relevant areas, accompanied by two years of professional experience, are eligible.
• Experience within a 5-star luxury Italian restaurant environment is preferred.

Key Responsibilities

• Manage and support restaurant team members, addressing employee inquiries and monitoring performance standards.
• Offer constructive feedback regarding service behavior to staff and oversee daily shift activities.
• Officially supervise restaurant operations in the absence of the Restaurant Manager or Director of Restaurants.
• Participate in departmental meetings to convey clear objectives fostering desired outcomes.
• Maintain supply chain to ensure adequate uniforms, equipment, and supplies for employees.
• Communicate any concerns related to food quality or service issues to the Chef and Restaurant Manager.
• Guarantee compliance with all organizational policies, sanitation guidelines, and relevant laws, including those regulating alcohol service.
• Manage operations to meet or exceed assigned budget goals, and undertake duties across all restaurant and associated departments as required.
• Oversee opening and closing procedures for restaurant shifts.
• Engage with guests to solicit feedback on quality and service, addressing concerns and striving to enhance guest experience.
• Oversee staffing levels to fulfill guest service expectations, financial objectives, and operational needs.
• Promote excellent customer service practices among team members within guideline parameters.
• Handle guest complaints promptly, involving supervisors when needed.
• Review guest feedback and satisfaction metrics alongside staff to identify areas for improvement.
• Coordinate ongoing training efforts, utilizing all available on-the-job resources to improve employee performance and align with job expectations.
• Coach and counsel team members regularly to support professional development.
• Perform general communication tasks with supervisors and colleagues via phone, email, or in-person to facilitate smooth operations.
• Analyze situations and implement effective problem-solving strategies.
• Assist frontline staff during busy meal periods to ensure service quality.
• Identify high-quality products and ensure excellent presentation standards.
• Lead shift operations in absence of the Restaurant Manager.

Additional Information

Job Number: 26085754
Job Category: Food and Beverage & Culinary
Location: West Bay, Doha, Qatar
Schedule: Full Time
Work Location: Onsite
Position Type: Management

Equal Opportunity Employer Statement

Marriott International is committed to promoting diversity and inclusion within the workplace and offers equal employment opportunities to all candidates regardless of disability, veteran status, or any other legally protected category. The St. Regis brand blends timeless elegance with forward-thinking service to deliver extraordinary guest experiences worldwide, supported by a global team focused on excellence.